Professional Communication and Excellent Repair Experience
I was referred to Accurate Auto Body in Redmond through Eastside Subaru after my 2018 Subaru Crosstrek was involved in a chain-reaction accident and overall I had a very positive experience.
Jackson handled my repair and did an excellent job communicating throughout the process. I especially appreciated that he took the time to answer questions clearly and keep expectations realistic while coordinating directly with Progressive. The repair quality itself looks excellent and the vehicle was returned clean and driving normally. Accurate also worked carefully through the insurance approval and calibration process rather than rushing repairs before everything was properly reviewed.
Overall, I appreciated the professionalism, communication, and repair quality throughout the experience.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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Cliente Verificado
Jackson handled my repair and did an excellent job communicating throughout the process. I especially appreciated that he took the time to answer questions clearly and keep expectations realistic while coordinating directly with Progressive. The repair quality itself looks excellent and the vehicle was returned clean and driving normally. Accurate also worked carefully through the insurance approval and calibration process rather than rushing repairs before everything was properly reviewed.
Overall, I appreciated the professionalism, communication, and repair quality throughout the experience.