It did take some time to complete the repairs but that was the insurance you picked and not all carriers are the same. We have to work with their "approval" or you would be out of pocket on anything they decline. We worked with them and they did decline the extra mechanical you are talking about because of the rust. The parts are considered a wearable part and were not covered. We took the vehicle to the alignment shop and they said it couldn't be aligned due to rust. And the alignment being off is what is setting the trouble code to come on.
