I forgot my scheduled appointment, and arrived almost two hours late. When I called, I was told to go ahead and bring my car in, regardless. I was still taken care of in an efficient and friendly manner. Thank you. I appreciated that very much. Next time... I will not forget!
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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