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ABC Hyundai

Puntuación Promedio
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(4,306 Reseñas)
15

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
Reseña Original
Calificación general 2.5/5Calificación general 2.5/5Calificación general 2.5/5Calificación general 2.5/5Calificación general 2.5/5
265
Total de ReScores
4.8
Promedio de ReScores
15
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

ABC Hyundai is your new Las Vegas, NV Hyundai Dealership! Our Service Department is fully equipped to handle all of your vehicle needs from basic oil changes to major engine repairs. Come see us today to see how we can help with your vehicle repair and maintenance needs. ABC Hyundai is your new Las Vegas, NV Hyundai Dealership! Our Service Department is fully equipped to handle all of your vehicle needs from basic oil changes to major engine repairs. Come see us today to see how we can help with your vehicle repair and maintenance needs.

Categorías
Concesionario Hyundai, Reparación de automóviles, Mantenimiento de automóviles
Contacto
(702) 480-9469

Horario del Negocio

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:00 AM - 4:00 PM
Sun
closed
* Pacific Time (Us & Canada)
6825 S. Redwood St. Las Vegas, NV 89118
Reseñas de Departamento de servicio's
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(4,306 Reseñas)

PC
gravatar
paul c.
Henderson, NV
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
08/23/2023
0
Waste of time and money
Just picked up my Hyundai Elantra GT after 2 1/12 weeks of sitting at ABC Hyundai worse than I left it. Derek Smerke was the service advisor in charge of replacing a front radar, bumper, and grille that NEVER GOT DONE. Derek passed the buck time and time again never giving me a full answer, being non-committal, and only providing minimal information. It was like pulling teeth to get anything out of Derek Smerke, I had to call over and over again because Derek was far too busy to text back or answer my phone call. The incompetence was so apparent with this crew, that I felt more informed of my car's status from my insurance adjuster, who was not even on site. I left a voicemail for the Service Advisor Manager who was also far too busy to ever return my call.
Derek tried to charge me $420 when I told him I was going to come pick my car up, I asked him to please charge me so that I could leave him an internal corporate survey. We were charged nothing because he obviously didn't want me to have the opportunity to leave my review.
We should have known it was going to be a rough time when our secondary vehicle, that we brought with us to leave after drop-off, was blocked into a space in their parking lot for 1 hour on a Monday morning because "the person who had the keys is in a meeting."
We were reminded of why we made the correct decision to stop service when after the drive home I found my blinker cables dangling under my car, intentionally left disconnected.
Zero sense of urgency, Zero respect for customers, and I will never buy another Hyundai and never go to one of their dealerships again.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.