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Aaron Automotive LLC

Puntuación Promedio
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(144 Reseñas)
60

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
Reseña Original
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
1
Total de ReScores
1.0
Promedio de ReScores
60
Puntuación Neta de Promotores ®

Detalles del Negocio

Categorías
Contacto
(979) 330-5007

Horario del Negocio

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
4160 Texas 6 Frontage Rd College Station, TX 77845
Reseñas de Aaron Automotive LLC's
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(144 Reseñas)

MT
gravatar
Mike T.
Iola, TX
Ford Pickup
ReScore Reseña™
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
09/09/2021
cliente verificadoCliente Verificado
0
Response
The response to my previous review is not factual but it’s nice to know they respond

Reseña Original
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
09/08/2021
0
Highly unsatisfied
Stopped in to get my a/c fixed they did a very thorough inspection. The told my about many things that needed address and quoted me for the a/c. I picked up the vehicle and the price was $200 more than I was originally quoted. Driving down the road I realized they didn’t fix the problem. I was shocked they didn’t even test it before telling me it was fixed. I took the vehicle back and was told the price had now tripled to fix my vehicle. I told them no way and went to pick the vehicle up again and was asked to pay another charge. They did finally agree not to charge me for the second charge. I will now be looking elsewhere to try and get the work done that they missed during inspection.
David W. de Aaron Automotive LLC respondió el 09/09/2021 06:23 AM

We recommended replacing and retesting,the evaporator, which we completed. AC was blowing cold and no other leaks were found after the the first repair on 7/21.

 You came back 2 weeks later with the same complaint which was that the ac was not blowing cold. We discovered that your Compressor had failed.Which we had recommended replacing the first time you were here.

This is a new problem, which is unrelated to the part that was changed. Unfortunately, because we have never replaced your Compressor, we cannot give you one for free.

I get that you're upset, but please try to understand that those parts are completely unrelated and we cannot cover parts we haven't replaced. It's not surprising that other components fail in a 27 year old vehicle, and we're more than willing to help you but I simply cannot cover items we have not replaced. 

The last part is the invoice being more then you were quoted, looking at the history of the ticket you were charged $73 less then the original Estimate. 

If you have any further question Aaron Automotive will be here to answer them. 

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Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.