It was the immediate attention given to me when I came to the shop at the very last minute very concerned about my car. The young man took the time to make sure what the problem was, and it turned out it was not the problem I thought it was. I was able to bring the car in the next morning to be serviced.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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