Stan said the business is honest and dedicated to the customers and their issues. He took his vehicle to Meineke and they told him that he needed to replace the two front rotors. He asked if they could just shave them and they told him the rotors needed replacing and that would cost him $400. He took the vehicle to the business and they told him that shaving the rotors would be sufficient. They only quoted him $45 for the service. Their machine was down, so they used one at a facility next door. Stan had to wait all day for the repair to be performed but he was not charged by the business. They told him that they were compensating him for the long wait.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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