The man at the front desk was very slow, didn't acknowledge me when I came in because he was on the phone. The service tech walked through the waiting room and was non-responsive when I smiled and said 'hi'. After the oil change, the indication light wasn't reset, I told the front desk man and he said it was a tire low pressure indicator and I had to fill the tires - not even offering to have the tires filled. He went into the garage and the non-responsive tech came around and reset the oil change light. I've been coming here for years, and since Ryan left it hasn't been the same.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
Atención
Usamos cookies para personalizar contenido, habilitar cierta funcionalidad y rastrear análisis del sitio con fines de marketing. Usted consiente nuestras cookies si continúa utilizando este sitio web.
Cliente Verificado