I left my car for diagnosis and the agreement is that it’s gonna be on a maximum of 3 under half hours from 11am. Dropped it on time, instead of picking it up by 2:30 I was there after 3pm. I ended up waiting for the car until past 4. No communication why the delay or any call to update if they will be a delay whatsoever. It was frustrating.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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