I called the shop , last minute needing to get a vehicle in and out before in-laws arrived . It was for sole basic work but the mechanics identified some problem areas . The shop tracked me down walked me through the needed fixes - no pressure but solid recommendations . We moved forward and they got the car taken care of a day sooner than they thought it would be ready. They were responsive , professional, respectful of the need to make sure this was safe for my inlaws. Really appreciate the A-1 team. Please keep up the great service and work.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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