My experience at A1 has been one of being engaged and served with facial, verbal, and tonal cues of interest in me as a person relating to them as people - not so much this time. The service was its usual speedy, clean, and competent, but lacked the personal touch.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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