Called SEVERAL mechanics on Friday right at closing time, ASAP answered. Our vehicle was shaking badly and so they said they'd look at on Sat for us. But, on our way to the hotel we were literally losing parts while driving. As we exited, our wheel almost popped off and we lost our breaks. We were able to get ahold of them again and they sent a tow truck to get our vehicle and had it fixed and ready to go by 1 Saturday! They even checked out the rest of the vehicle to make sure all was fine because they knew we had to make a 4hr trip home. ASAP was most definitely a bright spot in a dim moment and our 4hr drive home was one of the smoothest we've had in a while. Whenever we move we will be using them for all our auto needs!
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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