A friend recommended 410 Specialties to me, at first I was hesitant because they are outside of Center City. Well... I'm glad I went. What a wonderful environment for both customer and those who work there. While you knew it was a garage but everything was clean, orderly and had some style. The first impression was awesome. I was quickly greeted by Dan who's expertise with BMW's became apparent soon after he began to describe how he'd approach my requests for customizations. Awesome. This may be TMI for some but when I asked to use the restroom... it was spotless in there! At that point, I couldn't wait to do business with 410. I felt comfortable that their attention to detail would spill over onto the work being done on my car. I signed the paperwork and indeed they delivered on every promise and expectation. In a world littered with too many suppliers that lack basic integrity it was renewing having done business with 410. Thank you.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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