TR

TYLER RODRIGUEZ

Service Advisor

St. Charles Hyundai

Calificación General

4.7

(401 reviews)

78

Reseñas de TYLER RODRIGUEZ

KG

Kimberly G.

Lake Saint Louis, MO

2013 Hyundai Elantra

11/13/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service

I went in for an oil change and possibly new tires. Yes, it was decided I needed new tires and the Service Tech (sorry I don't remember his name) was very good and said since it was going to take a couple of hours they gave me a loaner vehicle. He was excellent!

Recomendado

TYLER R., Service Advisor de St. Charles Hyundai respondió el 11/14/2018 10:19 AM

Thanks for the five star survey! We appreciate your business at St. Charles Hyundai with us! We hope to see you soon for your next scheduled maintenance.

Empleados con los que trabajó

TYLER RODRIGUEZ

Service Advisor

ER

Elizabeth R.

Saint Louis, MO

2016 Hyundai Accent

11/12/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Hours of service posted are not accurate

I dont know what time the service department closes on Thursday nights, but its definitely before 6pm. I called prior to coming in and the service tech said I could drop off my vehicle and pick up a loaner as long as I was there before 6pm. I showed up before 6pm and everyone was leaving. The employee stated I couldn't be helped since the cashier had already left for the day and everything was shut down. I confirmed with him that they closed at 6. He said yes, but there was nothing he could do. I left without any assistance or apology. I will no longer be a Hyundai customer.

No Recomendado

JAY B B., Service Manager de St. Charles Hyundai respondió el 11/16/2018 03:28 PM

I appologize for the problems you had with not being able to check out the rental car at the end of the day. You are correct we are open till 6pm on Tuesdays and Thursdays. We have extended hours on Mondays, Wednesdays and Fridays if that helps in the future.

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com

Empleados con los que trabajó

TYLER RODRIGUEZ

Service Advisor

HT

Harris T.

St. Peters, MO

2017 Hyundai Elantra

11/12/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service and cost are great

Great place to do business

Recomendado

TYLER R., Service Advisor de St. Charles Hyundai respondió el 11/12/2018 01:47 PM

Thanks for the five star survey! We appreciate your business at St. Charles Hyundai with us! We hope to see you soon for your next scheduled maintenance.

Empleados con los que trabajó

TYLER RODRIGUEZ

Service Advisor

BP

Bobbie P.

Saint Charles, MO

2015 Hyundai Santa Fe S

11/11/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

You guys are great

Everything

Recomendado

TYLER R., Service Advisor de St. Charles Hyundai respondió el 11/12/2018 01:47 PM

Thanks for the five star survey! We appreciate your business at St. Charles Hyundai with us! We hope to see you soon for your next scheduled maintenance.

Empleados con los que trabajó

TYLER RODRIGUEZ

Service Advisor

SF

Stephanie F.

Marthasville, MO

2017 Hyundai Santa Fe S

11/11/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Oil change

It took several minutes from the time I was notified that my vehicle was finished until the time I finished paying and got out to my car. It was raining and for whatever reason my passenger side front window had been opened and was left down after it was parked outside. Needless to say I had to go back inside to have someone come out and dry everything off. While the service employee was very apologetic I am not sure why the window was down in the first place. I don't feel there was a need to have the window down in the first place.

Recomendado

TYLER R., Service Advisor de St. Charles Hyundai respondió el 11/12/2018 01:48 PM

Thank you for the survey I do apologize for the window being down and your belongings getting wet. We do appreciate your business with us here at St. Charles Hyundai.

Empleados con los que trabajó

TYLER RODRIGUEZ

Service Advisor

JE

John E.

Marthasville, MO

2017 Hyundai Santa Fe S

11/07/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Very friendly, quality and fast service!

Great people, great service, great vehicles!

Recomendado

TYLER R., Service Advisor de St. Charles Hyundai respondió el 11/08/2018 11:59 AM

Thanks for the five star survey! We appreciate your business at St. Charles Hyundai with us! We hope to see you soon for your next scheduled maintenance.

Empleados con los que trabajó

TYLER RODRIGUEZ

Service Advisor

TM

Tyler M.

Manchester, MO

2015 Hyundai Sonata

11/07/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Service was quick, friendly and affordable

Service was quick, friendly and affordable

Recomendado

TYLER R., Service Advisor de St. Charles Hyundai respondió el 11/08/2018 05:17 AM

Thanks for the five star survey! We appreciate your business at St. Charles Hyundai with us! We hope to see you soon for your next scheduled maintenance.

Empleados con los que trabajó

TYLER RODRIGUEZ

Service Advisor

Cliente verificado

Wright City, MO

2017 Hyundai Elantra

11/06/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

The person who accepts your money is rude!

RUDE CASHIER!

Recomendado

TYLER R., Service Advisor de St. Charles Hyundai respondió el 11/08/2018 05:16 AM

Thank you for the survey and we apologize for the inconvenience you experienced while getting your vehicle serviced. I will be in touch shortly and we appreciate your business with us here at St. Charles Hyundai.

Empleados con los que trabajó

TYLER RODRIGUEZ

Service Advisor

RM

Rosanne M.

Saint Peters, MO

2016 Hyundai Tucson

11/06/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Another great visit to the Saint Charles Hyundai Service Department

I have only had one bad visit to the Hyundai Service department. They made it right. I am a repeat customer and will continue to be one.

Recomendado

TYLER R., Service Advisor de St. Charles Hyundai respondió el 11/08/2018 05:17 AM

Thanks for the five star survey! We appreciate your business at St. Charles Hyundai with us! We hope to see you soon for your next scheduled maintenance.

Empleados con los que trabajó

TYLER RODRIGUEZ

Service Advisor

TP

Tristan P.

Saint Peters, MO

2014 Hyundai Santa Fe S

11/06/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great service

Technicians do a great job.
Great service for both me and the vehicle.

Recomendado

JAY B B., Service Manager de St. Charles Hyundai respondió el 11/06/2018 01:58 PM

Thanks for the great feedback about our Express Service Team! We look forward to your next visit.

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com

Empleados con los que trabajó

TYLER RODRIGUEZ

Service Advisor

JS

Jamye S.

Saint Peters, MO

2013 Hyundai Sonata

11/05/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Keep Coming Back

The service department at St. Charles Hyundai is the reason that I am currently driving my second Hyundai and looking for my third. They are kind, efficient, and professional. I get expert advice without ever feeling like I'm being taken advantage of. They do great work and I can't recommend them highly enough.

Recomendado

TYLER R., Service Advisor de St. Charles Hyundai respondió el 11/05/2018 12:12 PM

Thanks for the five star survey! We appreciate your business at St. Charles Hyundai with us! We hope to see you soon for your next scheduled maintenance.

Empleados con los que trabajó

TYLER RODRIGUEZ

Service Advisor

JH

James H.

O'Fallon, MO

2015 Hyundai Genesis

11/02/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Tires and all wheel alignment

Bob Breck has always been helpful with serviceing our Genesis

Recomendado

TYLER R., Service Advisor de St. Charles Hyundai respondió el 11/05/2018 12:13 PM

Thanks for the five star survey! We appreciate your business at St. Charles Hyundai with us! We hope to see you soon for your next scheduled maintenance.

Empleados con los que trabajó

TYLER RODRIGUEZ

Service Advisor

SW

Stacy W.

Dardenne Prairie, MO

2016 Hyundai Santa Fe

10/30/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service advisor

My service advisor Tyler Rodriguez was very helpful and went out of his way to make sure I was taken care of. If all of your advisors are this helpful, all your customers will be satisfied.

Recomendado

TYLER R., Service Advisor de St. Charles Hyundai respondió el 10/31/2018 10:44 AM

Thanks for the five star survey! We appreciate your business at St. Charles Hyundai with us! We hope to see you soon for your next scheduled maintenance.

Empleados con los que trabajó

TYLER RODRIGUEZ

Service Advisor

RJ

Randy J.

Florissant, MO

2018 Hyundai Sonata

10/30/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great service!

The dealership has performed above my expectations in service and courtesy towards me as a customer!

Recomendado

TYLER R., Service Advisor de St. Charles Hyundai respondió el 10/31/2018 10:44 AM

Thanks for the five star survey! We appreciate your business at St. Charles Hyundai with us! We hope to see you soon for your next scheduled maintenance.

Empleados con los que trabajó

TYLER RODRIGUEZ

Service Advisor

AS

Adam S.

Saint Peters, MO

2018 Hyundai Santa Fe S

10/30/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Customer service

Everything was great. Only thing is I went in for my free oil change and you always find something to replace to make me pay something lol. My car only has 3600 miles on it so nothing should need replaced but you come up with something and it ends up not free.

Recomendado

TYLER R., Service Advisor de St. Charles Hyundai respondió el 10/31/2018 10:44 AM

Thanks for the five star survey. We appreciate your business at St. Charles Hyundai with us! We hope to see you soon for your next scheduled maintenance.

Empleados con los que trabajó

TYLER RODRIGUEZ

Service Advisor

HG

Harold G.

O'Fallon, MO

2017 Hyundai Tucson

10/30/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Can’t get dates right

When in for an oil change they did a good job but they can’t seem to get my return date right. They have my next oil change date January 2018. They had the wrong date last time too.

No Recomendado

TYLER R., Service Advisor de St. Charles Hyundai respondió el 11/01/2018 06:36 AM

Thanks for the survey. We appreciate your business at St. Charles Hyundai with us and we hope to see you soon for your next scheduled maintenance.

Empleados con los que trabajó

TYLER RODRIGUEZ

Service Advisor

RR

Randall R.

Maryland Heights, MO

2017 Hyundai Elantra

10/28/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Speedy service

Quick and did a good job cleaning the car after.

Recomendado

TYLER R., Service Advisor de St. Charles Hyundai respondió el 10/30/2018 06:13 AM

Thanks for the five star survey! We appreciate your business at St. Charles Hyundai with us! We hope to see you soon for your next scheduled maintenance.

Empleados con los que trabajó

TYLER RODRIGUEZ

Service Advisor

BN

Bradley N.

Arnold, MO

2018 Hyundai Sonata

10/26/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Not to pleased so far

Hoping future experiences are better

No Recomendado

TYLER R., Service Advisor de St. Charles Hyundai respondió el 10/27/2018 10:37 AM

Thanks for the survey. We appreciate your business at St. Charles Hyundai with us and we hope to make your future experiences a better one.

Empleados con los que trabajó

TYLER RODRIGUEZ

Service Advisor

DP

Diane P.

Florissant, MO

2011 Hyundai Santa Fe

10/25/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Schedule maintenance

Excellent and quick oil change. Need new air filter to keep maintenance up. Thanks again to the SCA team.

Recomendado

TYLER R., Service Advisor de St. Charles Hyundai respondió el 10/27/2018 05:36 AM

Thanks for the five star survey! We appreciate your business at St. Charles Hyundai with us! We hope to see you soon for your next scheduled maintenance.

Empleados con los que trabajó

TYLER RODRIGUEZ

Service Advisor

Cliente verificado

O Fallon, MO

2014 Hyundai Sonata

10/24/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Easy and Efficient

Thanks for always making the experience effortless

Recomendado

TYLER R., Service Advisor de St. Charles Hyundai respondió el 10/26/2018 04:59 AM

Thanks for the five star survey! We appreciate your business at St. Charles Hyundai with us! We hope to see you soon for your next scheduled maintenance.

Empleados con los que trabajó

TYLER RODRIGUEZ

Service Advisor

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