MA

MATT AUSTIN

Tameron Hyundai

Calificación General

4.8

(1003 reviews)

80

Reseñas de MATT AUSTIN

KW

Kendall W.

Helena, AL

2016 Hyundai Sonata

12/15/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Super Friendly & Fast Service

I took my car in concerned that I had gotten a bad oil change at a chain service place. They identified that the washers were poorly replaced and that was causing an oil leak, in addition to identifying another non-related issue and replaced it free of charge, all in the middle of a snowstorm, and still managed to return it within 48 hours. I will definitely be returning for future oil changes and services.

Recomendado

JOE B., Service Manager de Tameron Hyundai respondió el 12/16/2017 05:46 AM

Thank you for your business Kendall. We look forward to seeing you again in the future.

Joe Bajalia
Service Manager
Tameron Hyundai

Empleados con los que trabajó

DG

David G.

Birmingham, AL

2012 Hyundai Santa Fe

12/15/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Regular maintenance

Oil change and coolant flush and fill according to schedule.

Recomendado

JOE B., Service Manager de Tameron Hyundai respondió el 12/15/2017 03:48 PM

Thank you for the business David. Hope you have a wonderful Christmas.

Joe Bajalia
Service Manager
Tameron Hyundai

Empleados con los que trabajó

PX

Peng X.

Birmingham, AL

2007 Hyundai Sonata

12/15/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Professional repair

It is first time I take my car service here. The service is quick and professional and efficient. The sensor under passenger seat does not work. They help me take for a change for free. Very nice.

Recomendado

JOE B., Service Manager de Tameron Hyundai respondió el 12/15/2017 03:31 PM

Thank you for your business Peng. We look forward to seeing you again in the future.

Joe Bajalia
Service Manager
Tameron Hyundai

Empleados con los que trabajó

BRADLY KNOBLOCH

TH

Terry H.

Cullman, AL

2009 Hyundai Santa Fe

12/14/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Excellent service

Competent professional personnel in the service department; Competent and timely service.

Recomendado

JOE B., Service Manager de Tameron Hyundai respondió el 12/15/2017 03:06 PM

Thank you so much for the five star survey.

Joe Bajalia
Service Manager
Tameron Hyundai

Empleados con los que trabajó

EK

Elizabeth K.

Jasper, AL

2017 Hyundai Santa Fe S

12/10/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Not a happy customer right now..

The service before this one, I had over $300 of services (replacing filters and such) done because they made it seem like I REALLY needed to have them done even though my car is only 1 year old. So I did it anyway. I dropped my car off to get serviced again a week ago and when they called me, they tried to sell me the same service as before. The expensive useless service I had JUST gotten the time before. Needless to say I was mad. Check my car and see what I need. Do not go by mileage and just offer me whatever service mileage I’m close to. If I had somewhere else to go I would stop coming too Tameron. Never had an issue until now but trying to sell me stuff I clearly don’t need is a HUGE no-no in my book.

Recomendado

JOE B., Service Manager de Tameron Hyundai respondió el 12/11/2017 07:14 AM

Elizabeth

I appologize for your last service experience. We are very transparent and will show you why you need anything we recommend. In the process if we have made any mistakes we will own them and make it right.

Joe Bajalia
Service Manager
Tameron Hyundai

Empleados con los que trabajó

Cliente verificado

Birmingham, AL

2017 Hyundai Elantra

12/09/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

The service

Excellent service

Recomendado

JOE B., Service Manager de Tameron Hyundai respondió el 12/11/2017 12:03 PM

Thank you for giving us the opportunity to service your vehicle.

Joe Bajalia
Service Manager
Tameron Hyundai

Empleados con los que trabajó

JK

James K.

Birmingham, AL

2014 Hyundai Equus

12/09/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Good service, good folks.

I always appreciate the customer-oriented approach from all of the staff here.

Recomendado

JOE B., Service Manager de Tameron Hyundai respondió el 12/09/2017 12:29 PM

So thankful to have you as our customer. Could not ask to have a better person to help with there vehicle. We will always be here for you Mr. Kennemer.

Merry Christmas

Joe Bajalia
Service Manager
Tameron Hyundai

Empleados con los que trabajó

SP

Sam P.

Birmingham, AL

2015 Hyundai Genesis

12/04/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

great place

Friendly, courteous, efficient

Recomendado

JOE B., Service Manager de Tameron Hyundai respondió el 12/04/2017 12:11 PM

Thanks for the 5 star survey Sam. Hope you have a wondeful holiday season.

Joe Bajalia
Service Manager
Tameron Hyundai

Empleados con los que trabajó

EJ

Elizabeth J.

Pelham, AL

2013 Hyundai Santa Fe S

ReScore Reseña™

12/04/2017

Cliente Verificado

Categoría: Service

Repaired

The car was towed in due to a major problem. It was repaired but the auto still smelled like oil.

Recomendado

Empleados con los que trabajó

EJ

Elizabeth J.

Pelham, AL

2013 Hyundai Santa Fe S

ReScore Reseña™

12/04/2017

Cliente Verificado

Categoría: Service

Repaired

The car was towed in due to a major problem. It was repaired but the auto still smelled like oil.

Recomendado

Reseña Original

12/03/2017

Tipo de Servicio: Repair

Categoría: Service

Fixed but ....

It seems the car had a recall on it that I never received and caused this problem. I also had 3 other recalls on the Santa Fe so I traded it in and got a Ford!!!!

Recomendado

JOE B., Service Manager de Tameron Hyundai respondió el 12/04/2017 06:10 AM

Elizabeth

The survey is a direct reflection of your service experience. Could you rescore us based on your visit.

Joe Bajalia
Service Manager
Tameron Hyundai

Empleados con los que trabajó

BT

Barbara T.

Remlap, AL

2013 Hyundai Tucson

12/01/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Fast service

Good service dept

Recomendado

JOE B., Service Manager de Tameron Hyundai respondió el 12/04/2017 05:59 AM

Thank you for the survey.

Joe Bajalia
Service Manager
Tameron Hyundai

Empleados con los que trabajó

DC

Dave C.

Birmingham, AL

2012 Hyundai Azera

12/01/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great experience as usual

Just a quick oil change, and it went flawlessly. Thank you.

Recomendado

JOE B., Service Manager de Tameron Hyundai respondió el 12/01/2017 10:58 AM

Thank you for the survey Dave.

Joe Bajalia
Service Manager
Tameron Hyundai

Empleados con los que trabajó

Cliente verificado

Birmingham, AL

2017 Hyundai Santa Fe S

11/30/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

efficient and reliable service

My service representative, Matt, is friendly, and efficient. My car was serviced, and even got washed! Love this place!!

Recomendado

JOE B., Service Manager de Tameron Hyundai respondió el 11/30/2017 01:33 PM

Thank you for the wonderful survey .

Joe Bajalia
Service Manager
Tameron Hyundai

Empleados con los que trabajó

WT

Wayne T.

Birmingham, AL

2012 Hyundai Sonata

11/29/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great service

Great customer service experience

Recomendado

JOE B., Service Manager de Tameron Hyundai respondió el 11/30/2017 05:51 AM

Mr. Thompson

Just wanted to Thank You for giving me the opportunity to service your vehicle.

Joe Bajalia
Service Manager
Tameron Hyundai

Empleados con los que trabajó

RF

Ronald F.

Birmingham, AL

2011 Hyundai Equus

11/29/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

5 STAR

Your service manager Joe is very helpful

Recomendado

JOE B., Service Manager de Tameron Hyundai respondió el 11/30/2017 05:45 AM

It is always a pleasure to serve you Ronald. I am thank ful to have you as our customer.

Joe Bajalia
Service Manager
Tameron Hyundai

Empleados con los que trabajó

BRADLY KNOBLOCH

JD

Jefferson D.

Birmingham, AL

2017 Hyundai Ioniq Hybr

11/26/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

2017 Hyundai Ioniq Hybrid

Purchased my 17' ionic and two weeks later o2 sensor went bad. Service department went above and beyond to locate a Hyundai service rental which was extremely appreciated. (I'm a single dad.) Hyundai's warranty covered all repair work and my dealer service rental. Thankful for their team of professionals because they got my new car back to me in a timely manner with quality communication and work.

Recomendado

JOE B., Service Manager de Tameron Hyundai respondió el 11/27/2017 06:10 AM

Thank you for the 5 star survey Jefferson.

Joe Bajalia
Service Manager
Tameron Hyundai

Empleados con los que trabajó

BRADLY KNOBLOCH

JS

Judy S.

Helena, AL

2017 Hyundai Santa Fe

11/26/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Lifetime Customer

I love my car and the service center.
Always meet the time given to complete service and meet.

Recomendado

JOE B., Service Manager de Tameron Hyundai respondió el 11/27/2017 06:09 AM

Thank you for the business Judy.

Joe Bajalia
Service Manager
Tameron Hyundai

Empleados con los que trabajó

PS

Patricia S.

Birmingham, AL

2017 Hyundai Sonata Hyb

11/26/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

good job

good job

Recomendado

JOE B., Service Manager de Tameron Hyundai respondió el 11/27/2017 06:08 AM

Thank you

Joe Bajalia
Service Manager
Tameron Hyundai

Empleados con los que trabajó

JH

Jeffrey H.

Birmingham, AL

2015 Hyundai Sonata

11/24/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Always happy with the service I receive.

Tameron has a great service department and they always provide excellent customer service.

Recomendado

JOE B., Service Manager de Tameron Hyundai respondió el 11/27/2017 06:07 AM

Thank you.

Joe Bajalia
Service Manager
Tameron Hyundai

Empleados con los que trabajó

SD

Stanton D.

Birmingham, AL

2014 Hyundai Equus

11/24/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Efficient

I liked everything about my 75,000 Service other than the lack of being able to explain what they did. They usually vacuum the car as well but they didn’t.

Recomendado

JOE B., Service Manager de Tameron Hyundai respondió el 11/24/2017 07:05 AM

The service should have been explained to you before you agreed to have us do it not after. I will make sure Matt is having those discussions with all of our customers.

Joe Bajalia
Service Manager
Tameron Hyundai

Empleados con los que trabajó

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