LR

Larry Rosecrants

Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(187 reviews)
88

RH
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Raleigh H.
Zephyrhills, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/02/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service agent is honest.
I got things done that I had expected to come back for.
Recomendado
PAIGE P. de Hyundai of Wesley Chapel respondió el 03/02/2021 12:56 PM

Thank you so much for the 5 Star Review Raleigh! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

 

Empleados con los que trabajó

WM
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William M.
Zephyrhills, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/27/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service
Professional
Recomendado
JOHN W C. de Hyundai of Wesley Chapel respondió el 03/01/2021 05:06 AM

Thank you so much for the 5 Star Review Willaim! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

 

Empleados con los que trabajó

JV
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Jessica V.
Port Richey, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/19/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent Service
Hyundai advisor Larry was always polite and did everything he could to get my car back on the road. He responded promptly to my calls and messages, continuously keeping me updated.
Recomendado
PAIGE P. de Hyundai of Wesley Chapel respondió el 02/20/2021 05:15 AM

Thank you so much for the 5 Star Review Jessica! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

JC
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John C.
Tampa, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/02/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Couldn’t be a better experience.
Well planed and professional service. On time and concise performance.
Recomendado
JOHN W C. de Hyundai of Wesley Chapel respondió el 02/03/2021 04:10 AM

Thank you so much for the 5 Star Review John! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, John Cate Hyundai of Wesley Chapel Service Drive Manager.

Empleados con los que trabajó

MD
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Martin D.
Zephyrhills, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/22/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent service
They cleaned and vacuumed my car
Recomendado
PAIGE P. de Hyundai of Wesley Chapel respondió el 01/22/2021 10:46 AM

Thank you so much for the 5 Star Review Martin! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

Cliente verificado
Land O Lakes, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/14/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Very helpful, reasonable, and time efficient!
Everyone here that I interacted with were very kind, willing to help, and time efficient. It felt like they genuinely cared about making my car buying experience an enjoyable one. And were willing to work with the budget I had planned for. Also the service team did a great job on my car and were very time efficient.
Recomendado
PAIGE P. de Hyundai of Wesley Chapel respondió el 01/14/2021 12:12 PM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

Cliente verificado
Wesley Chapel, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/01/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Providing clear information.
Staff provided information in a manner that I understood. After all I am not a mechanic.
Recomendado
PAIGE P. de Hyundai of Wesley Chapel respondió el 01/02/2021 07:08 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

MC
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Megan C.
Tampa, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/29/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Customer service
Employees are always so friendly
Recomendado
PAIGE P. de Hyundai of Wesley Chapel respondió el 12/29/2020 01:13 PM

Thank you so much for the 5 Star Review Megan! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

AR
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Alexander R.
Wesley Chapel, FL
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/18/2020
cliente verificadoCliente Verificado
Categoría: Service
Re fixing the mess
What makes a service department great is not the fact that they are good at what they do. They are expected to do that, but more so, when they go beyond and above to fix something that has gone wrong. That in it self take more courage because you may need to take a loss to fix the damaged regardless of how small or big the problem may be. What is alway more important in any business or in life is what you do after the facts has been layout.

This is why I give the service department of Hyundai of Wesley Chapel a five star rating.

Keep on the great work.

Regard
Alex
Recomendado
Empleados con los que trabajó

MI
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Michael I.
Tampa, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/17/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Management
I am a Hyundai guy.
Love the product
Recomendado
PAIGE P. de Hyundai of Wesley Chapel respondió el 12/17/2020 12:55 PM

Thank you so much for the 5 Star Review Michael! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

AR
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Alexander R.
Wesley Chapel, FL
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/18/2020
cliente verificadoCliente Verificado
Categoría: Service
Re fixing the mess
What makes a service department great is not the fact that they are good at what they do. They are expected to do that, but more so, when they go beyond and above to fix something that has gone wrong. That in it self take more courage because you may need to take a loss to fix the damaged regardless of how small or big the problem may be. What is alway more important in any business or in life is what you do after the facts has been layout.

This is why I give the service department of Hyundai of Wesley Chapel a five star rating.

Keep on the great work.

Regard
Alex
Recomendado

Reseña Original
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
12/13/2020
Tipo de Servicio: Maintenance
Categoría: Service
Good receiving staff, not enough experience mechanic
Went for a simple oil change and a noise on the back tire. To make the story short, the mechanic return the car leaking oil all over my driveway and the noise was still there which was not even check and it turn out after returning that it was the shock absorbers.
No Recomendado
JOHN W C. de Hyundai of Wesley Chapel respondió el 12/14/2020 05:06 AM

Thank you so much for taking the time to complete the survey! I apologize you did not have a good experience when your vehicle was in for service. We strive to provide the highest level of service for you and your vehicle. I will be contacting you to discuss your service experience. Sincerely, John Cate Hyundai of Wesley Chapel Service Drive Manager.

Empleados con los que trabajó

BB
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Bronislaw B.
San Antonio, FL
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
12/11/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good people.
Service is great.
Recomendado
PAIGE P. de Hyundai of Wesley Chapel respondió el 12/12/2020 07:34 AM

Thank you so much for taking the time to complete the survey! We look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

Cliente verificado
Land O Lakes, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/02/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Highly recommend
.
Recomendado
PAIGE P. de Hyundai of Wesley Chapel respondió el 12/03/2020 07:10 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

TE
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Tony E.
Zephyrhills, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/02/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Hyundai maintenance services
Good reception
Value services
Recomendado
PAIGE P. de Hyundai of Wesley Chapel respondió el 12/02/2020 06:23 AM

Thank you so much for the 5 Star Review Tony! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

Cliente verificado
Land O Lakes, FL
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/20/2020
cliente verificadoCliente Verificado
Categoría: Service
Dignified Diligence
I am very thankful for Johns wonderful help, charisma and attitude and all of his accommodations while servicing my vehicle. Larry was able to help me and able to guide me to Johns direction when additional help was needed. The hard working service they performed was admirable and the perseverance- unimaginable. Extremely respectful. Give them raises or a promotion please! They went beyond the bar of Hyundai excellence and set a wonderful face for the company.
Recomendado
Empleados con los que trabajó

Cliente verificado
Land O Lakes, FL
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/20/2020
cliente verificadoCliente Verificado
Categoría: Service
Dignified Diligence
I am very thankful for Johns wonderful help, charisma and attitude and all of his accommodations while servicing my vehicle. Larry was able to help me and able to guide me to Johns direction when additional help was needed. The hard working service they performed was admirable and the perseverance- unimaginable. Extremely respectful. Give them raises or a promotion please! They went beyond the bar of Hyundai excellence and set a wonderful face for the company.
Recomendado

Reseña Original
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
11/10/2020
Tipo de Servicio: Repair
Categoría: Service
Went for a fix, left with a problem.
K
No Recomendado
PAIGE P. de Hyundai of Wesley Chapel respondió el 11/10/2020 02:03 PM

Thank you so much for taking the time to complete the survey! I apologize you did not have a good experience when your vehicle was in for service. We strive to provide the highest level of service for you and your vehicle. I will be contacting you to discuss your service experience. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

DC
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Dennis C.
Tampa, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/29/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good cars, good dealership.
I have had my car for 5 years with very few problems. Normal maintenance keeps it in good shape. I have always been able to get any service work scheduled quickly.
Recomendado
PAIGE P. de Hyundai of Wesley Chapel respondió el 10/30/2020 05:44 AM

Thank you so much for the 5 Star Review Dennis! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

DK
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Dong K.
Lutz, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/03/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
maintenance system
efficient and excellent services from start to end.
Recomendado
PAIGE P. de Hyundai of Wesley Chapel respondió el 10/03/2020 10:51 AM

Thank you so much for the 5 Star Review Dong! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

Cliente verificado
Zephyrhills, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/29/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Overall
Overall easy and professional.
Recomendado
PAIGE P. de Hyundai of Wesley Chapel respondió el 09/29/2020 09:41 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

JW
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James W.
Tampa, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/25/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great employees
Jkkhgd
Recomendado
PAIGE P. de Hyundai of Wesley Chapel respondió el 09/25/2020 12:13 PM

Thank you so much for the 5 Star Review James! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.