JARED HENNING

Stephanie F.

Marthasville, MO

2017 Hyundai Santa Fe S

02/02/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Jan.2019 oil change

It took a little longer than expected. Other than that all was fine

Recomendado

Brad D. de St. Charles Hyundai respondió el 02/04/2019 07:26 AM

Thanks for the great feedback about your service experience. We appreciate your business!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481

Empleados con los que trabajó

Cliente verificado

Bridgeton, MO

2017 Hyundai Elantra

01/31/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Recomendado

Brad D. de St. Charles Hyundai respondió el 01/31/2019 10:27 AM

Thank you for the great five star review on your recent service with our dealership. We hope to see you soon for your next routine maintenance.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481

Empleados con los que trabajó

Theresa C.

Weldon Spring, MO

2017 Hyundai Sonata

01/28/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

The people!

They fixed the problem efficiently, and were very friendly and accommodating.

Recomendado

Bob R. de St. Charles Hyundai respondió el 01/28/2019 12:41 PM

Thanks for the great review ! we look forward to your next routine service with us !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM

Empleados con los que trabajó

Nicholas H.

Wentzville, MO

2014 Hyundai Sonata

01/27/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Service

The only thing I have a concern about is I called at 3 pm as I was leaving work just to check if the work was finished. They said they would call me back so I drove from Bowling Green to St Peters to get my car and then I finally got a call as I was pulling into the service center stating my car would not be ready.

The service was awesome. Did some extra checking for my car, breaks were bad and a belt. They fixed both and now the car runs great again all with providing a free rental car.

Recomendado

CHRISTOPHER A J., SERVICE ADVISOR de St. Charles Hyundai respondió el 01/28/2019 05:03 AM

Thank you for the positive 5 star review. I do apologize for the communication issue but am happy that we were able to get your vehicle back on the road safely.

Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481

Empleados con los que trabajó

Cliente verificado

Bridgeton, MO

01/04/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Very professional

Did everything as requested

Recomendado

Bob R. de St. Charles Hyundai respondió el 01/07/2019 02:55 PM

Thanks for the perfect review,we greatly appreciate your business ! thank you.

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM

Empleados con los que trabajó

Craig H.

Saint Charles, MO

2013 Hyundai Sonata

01/03/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

service

Recomendado

Bob R. de St. Charles Hyundai respondió el 01/04/2019 04:57 AM

Thank you for the great review ! we appreciate all your business done with us ! thanks.

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM

Empleados con los que trabajó

Clifford M.

St. Louis, MO

2010 Hyundai Genesis Co

12/18/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Worth the Drive

I drive from Oakville in So. Co. to go to St. Charles Hyundai because they are so much better than any dealerships near my home.

Recomendado

TYLER R., Service Advisor de St. Charles Hyundai respondió el 12/19/2018 07:50 AM

Thank you for the five star survey! We appreciate your business here at St. Charles Hyundai and we hope to see you soon for your next scheduled maintenance.

Empleados con los que trabajó

TYLER RODRIGUEZ

Service Advisor

Cliente verificado

Winfield, MO

2009 Hyundai Sonata

12/14/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Clean and kind

They seemed to be honest. The are very informative. The waiting room is clean and you can watch tv if you’d like or sit at tables. Always have nene please with the service I receive.

Recomendado

TYLER R., Service Advisor de St. Charles Hyundai respondió el 12/17/2018 05:58 AM

Thank you for the five star survey! We appreciate your business here at St. Charles Hyundai and we hope to see you soon for your next scheduled maintenance.

Empleados con los que trabajó

TYLER RODRIGUEZ

Service Advisor

Norma H.

Bridgeton, MO

12/11/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Myself

On time, great friendly staff

Recomendado

Bob R. de St. Charles Hyundai respondió el 12/11/2018 02:38 PM

Thanks for the great review ! we appreciate your continued service with us ! thanks again

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM

Empleados con los que trabajó

Virginia V.

Lonedell, MO

2013 Hyundai Santa Fe

12/08/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

My 2013 Santa Fe

I always bring my car back to this dealership even though it is farther than others. It is clean and the staff are extremely friendly.

Ginger V

Recomendado

Brad D. de St. Charles Hyundai respondió el 12/11/2018 04:57 AM

Thanks for the great feedback about your experience with our service department. We hope to see you soon for your next service appointment.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481

Empleados con los que trabajó

Larry L.

Saint Charles, MO

2012 Hyundai Sonata

12/03/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

people

answer all questions, very courteous

Recomendado

Bob R. de St. Charles Hyundai respondió el 12/03/2018 12:51 PM

Thank you for the great review,your business is also greatly appreciated ! thanks.

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM

Empleados con los que trabajó

Patricia W.

O Fallon, MO

11/06/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Customer service is always great!

The customer service is great! They let me have a free rental while my car was being worked on.

Recomendado

CHRISTOPHER A J., SERVICE ADVISOR de St. Charles Hyundai respondió el 11/06/2018 02:38 PM

Thank you for the positive feedback! We appreciate your business.

Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481

Empleados con los que trabajó

Roger A.

Saint Peters, MO

2015 Hyundai Sonata Hyb

11/04/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

The emploees and their great attitudes and also signs that they love working for your company.

I will always recommend St.. Charles Hyundai for good pricing and great service...They not only want your business but your confidence in them.

Recomendado

CHRISTOPHER A J., SERVICE ADVISOR de St. Charles Hyundai respondió el 11/05/2018 04:55 AM

Thank you for the positive 5 star review. If there is anything else I can do for you please let me know.

Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481

Empleados con los que trabajó

Susan W.

Saint Peters, MO

2013 Hyundai Elantra

10/16/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Engine was shot in my Elantra

Hyundai took care of everything with getting me a new motor in the Elantra. I had 2 brand new cars to drive at no expense to me while they fixed my car. It took a little over 2 months to get a new motor but I had no complaints.

Recomendado

CHRISTOPHER A J., SERVICE ADVISOR de St. Charles Hyundai respondió el 10/16/2018 08:00 AM

Thank you for the positive review! We appreciate your patience for us getting your engine. Please let us know if there is anything else we can do for you.

Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481

Empleados con los que trabajó

Cliente verificado

Saint Charles, MO

10/13/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Excellant servce and great people.

I will recommend this dealership to my friends. Mr. Brown and his service personnel have delivered excellent service every time. However, the Hyundai vehicles I can not recommend. I have a 2011 Sonata that has constant and ongoing recalls. The quality of Hyundai in this vehicle is beyond terrible. It is a disappointment to own. If this dealership sold another band of vehicle, I would have bought two more vehicles from them.

Recomendado

Brad D. de St. Charles Hyundai respondió el 10/15/2018 07:33 AM

Thank you for the great survey on your recent service with our dealership. We hope to see you soon for your next routine check!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481

Empleados con los que trabajó

Cliente verificado

Winfield, MO

2018 Hyundai Santa Fe S

10/09/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

refund

returned my deposit fast

Recomendado

Brad D. de St. Charles Hyundai respondió el 10/10/2018 09:06 AM

Thank you for the great survey on your recent service with our dealership. We hope to see you soon for your next routine check!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481

Empleados con los que trabajó

Edward K.

O Fallon, MO

2005 Hyundai Sonata

09/28/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Above Average, but not Perfect

They did a great job overall with communication; however, it seemed that the services performed were a bit lengthy after being informed of what needed to be done. I like that they offered a discount for Military members; I was quoted 10% discount, but only received a $10 discount in the end. Additionally, the labor costs seemed rather high compared to the services requested / received. Furthermore, they did not apply my Hyundai Rewards, which would have helped reduce costs further. Overall, the service was above average, but not perfect.

Recomendado

TYLER R., Service Advisor de St. Charles Hyundai respondió el 10/02/2018 07:03 AM

Thank you for the survey and we appreciate your business with us at St. Charles Hyundai. We hope to see you soon for your next scheduled maintenance.

Empleados con los que trabajó

TYLER RODRIGUEZ

Service Advisor

Valerie D.

O Fallon, MO

2017 Hyundai Sonata

09/16/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

service department

Customer Service. They are courteous, friendly, and prompt.

Recomendado

CHRISTOPHER A J., SERVICE ADVISOR de St. Charles Hyundai respondió el 09/17/2018 05:01 AM

Thank you for the positive feedback! If there is anything else I can do for you please let me know.

Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481

Empleados con los que trabajó

Kimberly G.

Lake Saint Louis, MO

2013 Hyundai Elantra

09/05/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Excellent Service

I had a problem with the malfunction light coming on and my car not coming out of park. Brad ran a diagnostic test on it and found the problem right away. He also was able to change the sensor that night even though you were closing in less than an hour. Very happy with service.

Recomendado

Brad D. de St. Charles Hyundai respondió el 09/06/2018 01:06 PM

Thank you for the great five star survey, glad we can always make your time with us a five star experience. We hope to see you soon for your next routine maintenance check!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481

Empleados con los que trabajó