DT

DANNY PEREZ TORRES

Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(577 reviews)
81

Cliente verificado
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/05/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent Customer Service
Fast reliable and good price for service!!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/06/2019 06:10 AM


 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
St. Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/04/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Welcoming Experience
Staff is so pleasant, car looked great, and very efficient
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/06/2019 06:09 AM


 Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine.
 We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

LG
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Larry G.
Palm Coast, FL
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/03/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
recall
Our original salesman, Jose, always stops in to see how we are doing and if we have any questions.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/03/2019 02:00 PM


 We appreciate you taking the time to share your experience with us. Jose is a valuable member of our sales team and appreciates your kind words. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
St. Augustine, FL
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
05/02/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service.
Great service! But communication between employees needs to be a little bit better.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/03/2019 05:52 AM


 Thank you for taking the time to share your service experience with us. We are committed to exceeding your expectations. 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

BS
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Beverly S.
Jacksonville, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/02/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Dependability; compatability
Thank you St. Augustine Hyundai for your excellent service.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/02/2019 02:06 PM


 We greatly appreciate you taking the time to share your kind words with us and your continued loyalty to Hyundai of St. Augustine. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

MW
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Mark W.
St. Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/29/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Nice job
Very busy, but they always do a nice job at maintaining a good pace to keep the line moving
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/29/2019 02:05 PM


 We greatly appreciate you taking the time to share your kind words with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/29/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
CARING STAFF
Everyone that I had contact with, from my arrival to my departure, was very pleasant and professional. Let's also remember the person who helped me set up the appointment. This has always been the norm for me at Hyundai in St. Augustine. I travel from Palm Coast, as do several of my friends due to the excellent service we have all always received.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/29/2019 01:47 PM


 We greatly appreciate you taking the time to share your kind words with us and loyalty to Hyundai of St. Augustine. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

GC
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Gerald C.
Williamstown, NJ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/27/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Honesty excellent service
This dealership is well run and do everything in there power to provide quality service. We had a serious issue with our vehicle and were supported from the owner to the service director. You can trust there word and depend on their service.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/29/2019 05:56 AM


 We greatly appreciate you taking the time to share your service experience with us and continued loyalty to Hyundai of St Augustine.
 We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

MB
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Marc B.
St. Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/26/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Fast and easy!
I made an appointment and my vehicle was serviced and washed, quickly. No surprises or hard-sell on service, either.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/26/2019 07:56 AM


 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
St. Augustine, FL
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
04/25/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Hyundai Service Center of St. Augustine
I have taken my car in a few times and overall experience is good and will continue to have my vehicle serviced there. .
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/25/2019 02:49 PM


 Thank you for sharing your service experience with us. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

PD
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Paula D.
Welaka, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/18/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Customer service is amazing !!!
Always treated very professionally, friendly and polite .. customer service is the key to any successful business and this dealership has always been great every time I’ve been there .. thank you
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/18/2019 12:22 PM


 We greatly appreciate you taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.
 We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

DS
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Deborah S.
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/17/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Window repair
Drivers window would not roll down, took in for repair they replaced a motor. All is good.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/17/2019 01:27 PM


 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

MJ
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Marcus J.
Westerville, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/15/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great customer service
Traveling from Ohio. Had a flat tire. Service center had a new tire installed within 2 hrs of dropping it off.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/16/2019 06:14 AM


 We appreciate you taking the time to share your service experience with us. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

PG
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Patrick G.
St. Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/12/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Thumbs Up
Thanks Team Hyundai
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/15/2019 06:09 AM


 We appreciate you taking the time to share your service experience with us and the 5 star rating.
We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

CH
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Christine H.
Jacksonville, FL
2013 Hyundai Elantra Co
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/12/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
great place
very nice people and place. no complaints about the service or repairs.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/12/2019 12:01 PM


 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

HH
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Hanley H.
Satsuma, FL
2018 Hyundai Santa Fe S
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
04/12/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Friendly staff and great service
Very satisfied with service overall.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/12/2019 08:40 AM


 We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.
We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
St. Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/06/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
didn't try to oversell
good service - not pushy
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/08/2019 05:57 AM

Thank you for sharing  your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

RG
gravatar
Russell G.
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/05/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great place for sales and service
Bought my Tucson here in 2016 and it has never been anywhere else for service. The folks are very helpful, friendly and courteous. They have the work done quickly and I have never had a problem after having my car serviced.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/08/2019 05:57 AM


 We greatly appreciate you taking the time to share your experiences with us and your continued loyalty to Hyundai of St Augustine.
 We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Palm Coast, FL
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
04/05/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service Department is accommodating
Staff is professional and always courteous.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/08/2019 05:54 AM


 We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

DG
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Donald G.
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/01/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great staff and good service.
Good job, excellent service, courteous employees.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/01/2019 11:35 AM


 We thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.