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CHRIS COCHRAN

Tameron Hyundai

Calificación General

4.7

(258 reviews)

86

Reseñas de CHRIS COCHRAN

VS

Vicki S.

Birmingham, AL

2014 Hyundai Santa Fe S

10/20/2016

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

great service rendered

Person who talked to me about car was very knowledgeable but spoke so I could understand what he was saying. What will need to be seen about soon was not pushed on me as urgent. Everyone was extra courteous and asked several times while I waited if they could do anything for me. Above all, maintenance complete!!!

Recomendado

JOE B., Service Manager de Tameron Hyundai respondió el 10/21/2016 07:01 AM

Great... Thank you for the wonderful comments on the survey.

Empleados con los que trabajó

LF

Lee F.

Hoover, AL

2013 Hyundai Sonata

10/12/2016

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Nice place and people!

Good experience at Tameron. Problem was handled nicely and everyone there was nice and kind. The area was very neat and clean and they had food and drinks in the waiting area.

Recomendado

JOE B., Service Manager de Tameron Hyundai respondió el 10/13/2016 05:42 AM

Thank you for the survey.

Empleados con los que trabajó

DB

David B.

Hoover, AL

2008 Hyundai Santa Fe

10/03/2016

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Warranty work only

Warranty work was completed quickly, but I was advised that my rear brakes needed replacement. When I had the brakes checked at my shop, I was told that the brakes were fine. Doesn't inspire me to trust them.

No Recomendado

JOE B., Service Manager de Tameron Hyundai respondió el 10/04/2016 06:31 AM

Mr. Burrows

Thank you for your business and for the great survey. We are glad to show you why and what recommendations you may need at any time. You have a long history with us and dont want you questioning trust with us, so i encourage you to ask your advisor about showing you why it may need brakes and how we came up with that conclusion. We are very transparent. Feel free to stop by anytime.

Empleados con los que trabajó

LC

Linda C.

Vestavia Hills, AL

2013 Hyundai Sonata

10/03/2016

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great Dealership!

I have had my car serviced here for 3 years now. I am always pleased with their service. I really appreciate the coupons for interior and exterior cleaning with a major service!

Recomendado

JOE B., Service Manager de Tameron Hyundai respondió el 10/03/2016 09:51 AM

Mrs. Caffey

Just wanted to say Thank You for the wonderful comments on the survey. We appreciate your business. Please dont hesitate to call us if you have any questions at all about your vehicle.

Sincerely

Joe Bajalia

Empleados con los que trabajó

Cliente verificado

Alabaster, AL

2013 Hyundai Sonata

10/01/2016

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Happy Customer

They were courteous, fast, and efficient!

Recomendado

JOE B., Service Manager de Tameron Hyundai respondió el 10/01/2016 02:02 PM

Thank you very much for the wonderful comments.

Empleados con los que trabajó

Cliente verificado

Thorsby, AL

2013 Hyundai Santa Fe S

09/28/2016

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Very good.

very good

Recomendado

JOE B., Service Manager de Tameron Hyundai respondió el 09/28/2016 06:01 AM

Thank you

Empleados con los que trabajó

Cliente verificado

Montevallo, AL

2013 Hyundai Sonata Hyb

09/27/2016

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

very good service

excellent service crew and automotive service.

Recomendado

JOE B., Service Manager de Tameron Hyundai respondió el 09/28/2016 06:01 AM

Thank you

Empleados con los que trabajó

AJ

Anne J.

Bessemer, AL

2011 Hyundai Elantra

09/21/2016

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Prompt Quick service

Very kind and prompt in service.

Recomendado

JOE B., Service Manager de Tameron Hyundai respondió el 09/22/2016 06:31 AM

We try to be as quick as possible without compromise.

Empleados con los que trabajó

TF

Theresa F.

Birmingham, AL

2012 Hyundai Santa Fe

09/18/2016

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Fixed my car quickly with no cost!

Yes

Recomendado

JOE B., Service Manager de Tameron Hyundai respondió el 09/19/2016 06:05 AM

Thank you.

Empleados con los que trabajó

Cliente verificado

2013 Hyundai Elantra

09/18/2016

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

service appointment

Gets you in and out as quickly and efficiently as possible

Recomendado

JOE B., Service Manager de Tameron Hyundai respondió el 09/19/2016 06:04 AM

Thank you for the 5 star survey.

Empleados con los que trabajó

LM

Linda M.

Hoover, AL

2013 Hyundai Sonata

08/22/2016

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Efficient and courteous employees.

I give you a positive rating this time!

Recomendado

JOE B., Service Manager de Tameron Hyundai respondió el 08/23/2016 05:33 AM

Mrs. Moore

Thank you for giving me 4 stars !

Empleados con los que trabajó

TG

Tim G.

Alabaster, AL

2011 Hyundai Sonata

08/20/2016

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Recall Service

As always, the service department from management to technicians are all top notch!

Recomendado

JOE B., Service Manager de Tameron Hyundai respondió el 08/22/2016 05:57 AM

Thanks again for the wonderful survey Tim. I greatly appreciate you as our customer and thank you for all the positive comments you leave.

Sincerely

Joe Bajalia

Empleados con los que trabajó

SK

Sara K.

Hoover, AL

2012 Hyundai Genesis

08/16/2016

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Always have been treated fairly and had great service.

I would still recommend Tameron to a friend, we just need to figure out what the heck is up with this Genesis R-Spec before my wife drives me crazy with this issue. It's her car.

Recomendado

JOE B., Service Manager de Tameron Hyundai respondió el 08/18/2016 05:56 AM

Mr. and Mrs. Koziol

I apologize about the concerns with your vehicle. We have been working closely with Hyundai to fix the issue with your vehicle. We will get it fixed.

Empleados con los que trabajó

DW

Debprah W.

Birmingham, AL

2012 Hyundai Sonata

08/05/2016

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Over priced

$200.00 more than local mechanic with the same diagnosis and warranty.

No Recomendado

JOE B., Service Manager de Tameron Hyundai respondió el 08/06/2016 05:54 AM

Mrs. Walker

Some repairs may be more expensive than a local shop but you get what you pay for. We use factory parts and our technicians know these vehicles very well. If you need us we are here for you.

Empleados con los que trabajó

TR

Trisha R.

Pelham, AL

2012 Hyundai Sonata

07/31/2016

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

We were very happy with the service and explanation of the work being performed.

The staff and process is very friendly. Takes time to answer questions and makes sure we feel like an important customer.

Recomendado

JOE B., Service Manager de Tameron Hyundai respondió el 08/02/2016 05:56 AM

Thank you so much for the survey.

Empleados con los que trabajó

RB

Robert B.

Hoover, AL

2013 Hyundai Santa Fe S

07/28/2016

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Service

Service goes the extra mile for you.

Recomendado

JOE B., Service Manager de Tameron Hyundai respondió el 07/28/2016 11:14 AM

Thank you very much for being our customer.

Empleados con los que trabajó

UA

Ulrike A.

Hoover, AL

2014 Hyundai Santa Fe S

ReScore Reseña™

07/27/2016

Cliente Verificado

Categoría: Service

Latch repair

Thanks for following up. We accept your comment and give you another chance next time. See you then with a fresh start. :-)

Recomendado

Empleados con los que trabajó

DB

David B.

Hoover, AL

2013 Hyundai Elantra

07/27/2016

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Mechanic work good, pricing bad

The actual work on the car was very good, but the advisor failed to tell me about the $25.00 "hazardous waste disposal fee" for the two $24 washers they replaced...what a crock. This fee is for the miscellaneous items used, e.g., WD-40, lubricant, etc. I thought the price I paid included everything...thank goodness I did not use their bathroom because it might have cost me extra!

No Recomendado

JOE B., Service Manager de Tameron Hyundai respondió el 07/28/2016 07:39 AM

Mr. Bertanzetti

It is unfortunate you feel this way. Every ticket generated at a professional and reputable service facility charges miscalaneous, simply because the facility pays a third party to pick up and remove waste the correct way. Walmart, Express Oil, Jiffy Lube etc all charge for it whether you see it on your invoice or not. Every customer pays it that comes to our shop. Every customer pays it at every Hyundai dealership. It is also stated on a 42 in monitor in our service drive for all customers to see. We are very transparent. This is one of two times you have ever been here and paid for anything so i can assure you all customers pay it and honestly we dont have anyone complain about it. We dont charge for restrooms..

Empleados con los que trabajó

UA

Ulrike A.

Hoover, AL

2014 Hyundai Santa Fe S

ReScore Reseña™

07/27/2016

Cliente Verificado

Categoría: Service

Latch repair

Thanks for following up. We accept your comment and give you another chance next time. See you then with a fresh start. :-)

Recomendado

Reseña Original

07/26/2016

Tipo de Servicio: Repair

Categoría: Service

Repair was not done correcly

From 3 srews of the latch assembly on was complete loose

Recomendado

JOE B., Service Manager de Tameron Hyundai respondió el 07/27/2016 07:00 AM

It is unfortunate that people make mistakes. We try to give everyone the benefit of the doubt and understand that people do make mistakes and often times the experience ends on a positive note regardless of the mistake. We are not perfect, but we are the most outgoing Hyundai Dealership and we love to helping people. Maybe you can forgive us for not tightening a screw and give us another try.

Empleados con los que trabajó

JS

Jonathan S.

Pell City, AL

2015 Hyundai Elantra

07/14/2016

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Costumer Kindness

Wonderful service

Recomendado

JOE B., Service Manager de Tameron Hyundai respondió el 07/15/2016 01:24 PM

Thank you for the wonderful survey..

Empleados con los que trabajó

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