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BRAD THOMASON

St. Charles Hyundai
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(485 reviews)
74

Reseñas de BRAD THOMASON

Cliente verificado
Saint Charles, MO
2014 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/01/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Oil Change
I had an oil Change
Recomendado
Brad D. de St. Charles Hyundai respondió el 01/03/2018 05:52 AM

Thank you for the perfect five star survey on your recent service with our dealership. Hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Empleados con los que trabajó
BD
BRAD DEAN
BT
BRAD THOMASON
Cliente verificado
Saint Charles, MO
2013 Hyundai Elantra Co
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/30/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
n/a
n/a
Recomendado
Brad D. de St. Charles Hyundai respondió el 01/03/2018 05:52 AM

Thank you for the perfect five star survey on your recent service with our dealership. Hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Empleados con los que trabajó
BD
BRAD DEAN
BT
BRAD THOMASON
JC
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Jeffrey C.
Saint Charles, MO
2017 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/30/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Well
I felt it took to long
No Recomendado
KYLE W., Express Service Advisor de St. Charles Hyundai respondió el 01/03/2018 02:01 PM

Thank you for your feedback. We appreciate the good marks but will make sure your next visit goes more smoothly and will not take as long. 

St Charles Hyundai Service, 

Kyle Woodworth 

Empleados con los que trabajó
BT
BRAD THOMASON
MB
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Maxie B.
Chesterfield, MO
2015 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/26/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
My car.
I have had my Santa Fe Sport for three years (impossible) and have had nothing but excellent service and great car from the men in the service department.. Thanks for all you do thehelp your customers..
Recomendado
Brad D. de St. Charles Hyundai respondió el 12/27/2017 06:00 AM

Thank you for the five star survey on your recent service trip to our dealership.

Hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Empleados con los que trabajó
BD
BRAD DEAN
BT
BRAD THOMASON
Cliente verificado
Chesterfield, MO
2013 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/26/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent service department
Service personnel seem competent and helpful. In all the years I've taken my vehicle to St Charles Hyundai I have never had to return for a correction. Service is done in a timely manner and correctly.
Recomendado
Brad D. de St. Charles Hyundai respondió el 12/27/2017 06:01 AM

Thank you for the five star survey on your recent service trip to our dealership.

Hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Empleados con los que trabajó
BD
BRAD DEAN
BT
BRAD THOMASON
RH
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Ronald H.
Lake Saint Louis, MO
2018 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/26/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Hyundai devotee
After owning a 2015 Genesis 5.0, I was looking for something a litter easier to get in and out of due to a SCI. I had 0 complaints about my Genesis, so Hyundai made the list of brands with a CUV (new or used) I was interested in (including Mazda, Infiniti, Lexus and Audi). I found the Sport Ultimate AWD that I wanted to look at, and to my shock, it was actually on the lot in stock. Typically, it seems like dealers do a terrible job at keeping website inventory current.

For the price, you couldn't beat what the 2018 Sport had to offer in its fully loaded trim. Concerns about long-term quality and cost of ownership further steered me away from other brands. The things I had grown to love about my Genesis, made me immediately love the Sport. Hyundai had the tech down in terms of speed, ease of use and functionality. Even something like Bluelink that I swore I'd never pay for on my Genesis, became something I really don't want to live without.

The entire purchase process was largely without hassle. Jason Landholt, who happened to sell me the Genesis, was great to work with again. I was just in for my first oil change, and everything went smoothly as would be expected. Hopefully, like my old Genesis, I won't be needing anything other than routine maintenance.

With a bit over 4,000 miles on my Sport (including a trip to Florida), this CUV has been flawless. Thanks to St. Charles Hyundai for everything. We'll be back for a G90 for my wife in a few years!
Recomendado
Brad D. de St. Charles Hyundai respondió el 12/27/2017 06:01 AM

Thank you for the very positive five star survey since your recent first maintenance with our dealership. Glad we can make everything easy for you and your new Hyundai.

Hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Empleados con los que trabajó
BD
BRAD DEAN
BT
BRAD THOMASON
GH
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George H.
Saint Charles, MO
2013 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/26/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
Started with a phone call to Roadside service. They towed the car in as it had a flat tire. Not long after St Charles Hyundai got the car they called to let me know that the tire was unable to be plugged. They offered me a few options in which I opted for 2 new tires. They had it done within an hour. Thanks again.
Recomendado
Brad D. de St. Charles Hyundai respondió el 12/27/2017 06:01 AM

Thank you for the very positive five star survey. Glad we were able to get you in quickly and back on the road.

Hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Empleados con los que trabajó
BD
BRAD DEAN
BT
BRAD THOMASON
KU
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Kathleen U.
Saint Charles, MO
2010 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/26/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Enployees
Fantastic
Recomendado
Brad D. de St. Charles Hyundai respondió el 12/26/2017 01:17 PM

thank you for the great survey on your recent service trip to our dealership. glad we can always make your time here as easy as possible.

Hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Empleados con los que trabajó
BD
BRAD DEAN
BT
BRAD THOMASON
SW
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Steven W.
Saint Charles, MO
2016 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/21/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Very professional and friedly service people, answered all my questions and made very sensible answers.
Recomendado
KYLE W., Express Service Advisor de St. Charles Hyundai respondió el 12/23/2017 11:41 AM

Thank you for the amazing feedback! We are glad to have answered all your questions and make sure you had an excellent visit. We hope to see you for your next service and continue the excellent service! 

St Charles Hyundai Service,
 
Kyle Woodworth 

Empleados con los que trabajó
BT
BRAD THOMASON
AR
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Anjaneya R.
Missouri
2013 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/10/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
This is a nice place on time
People are good to talk to
Recomendado
Brad D. de St. Charles Hyundai respondió el 12/11/2017 06:45 AM

Thank you for the great five star survey on your recent service trip to our dealership. We appreciate all your continued business done with us. Hope to see you soon!

Thank you!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Empleados con los que trabajó
BD
BRAD DEAN
BT
BRAD THOMASON
Cliente verificado
Wentzville, MO
2015 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/08/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Thank you
Recomendado
JAY B B., Service Manager de St. Charles Hyundai respondió el 12/09/2017 09:20 AM

Thanks for the great survey! 

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com
Empleados con los que trabajó
BD
BRAD DEAN
BT
BRAD THOMASON
Cliente verificado
Bridgeton, MO
2013 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/05/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Fast and on time
Car was taken in and serviced when expected.
Recomendado
KYLE W., Express Service Advisor de St. Charles Hyundai respondió el 12/06/2017 01:26 PM

Thank you very much for the feedback! We appreciate it very much and hope to see you again for your next service. We hope to continue the excellent level of service. 

St. Charles Hyundai Service

Kyle Woodworth 

Empleados con los que trabajó
BT
BRAD THOMASON
GL
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Gary L.
Saint Charles, MO
2009 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/01/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good service
They do a great job in a timely manner and washed my car!!!
Recomendado
Brad D. de St. Charles Hyundai respondió el 12/04/2017 05:40 AM

Thank you for the great five star survey. Your continued business is very important to us, hope to see you soon.

thank you.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Empleados con los que trabajó
BD
BRAD DEAN
BT
BRAD THOMASON
RH
gravatar
Raymond H.
2013 Hyundai Elantra Co
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/30/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Fast service, friendly. I
I tell friends about my great treatment and service. Good experience.
Recomendado
Brad D. de St. Charles Hyundai respondió el 12/01/2017 05:41 AM

Thank you for the great five star survey on your recent service trip to our dealership. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Empleados con los que trabajó
BD
BRAD DEAN
BT
BRAD THOMASON
Cliente verificado
Saint Charles, MO
2004 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/24/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Recall Service
No problems
Recomendado
Brad D. de St. Charles Hyundai respondió el 11/27/2017 05:39 AM

Thank you for the great five star survey on your recent service trip to our dealership. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Empleados con los que trabajó
BD
BRAD DEAN
BT
BRAD THOMASON
MB
gravatar
MICHAEL B.
2016 Hyundai Santa Fe
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
11/23/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Oops
Everything was just fine about the service, they just forgot to wash my car as they’d promised, which meant I had to drive back out and wait for it. They’d vacuumed it, though.
Recomendado
Brad D. de St. Charles Hyundai respondió el 11/24/2017 02:52 PM

Thank you for the very positive five star survey, we do apologize for the mix up on the wash and vacuum of your vehicle but are glad we could get it worked out and cleaned up for you. We will be sure to provide nothing less then a five star experience on your next service trip.

Thank you, Hyundai service
Brad Dean

Empleados con los que trabajó
BD
BRAD DEAN
BT
BRAD THOMASON
Cliente verificado
Saint Charles, MO
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/21/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
St Charles Hyundai
Excellent Service advisor in Kyle. Excellent tech in Brad. Overall excellent service department.
Recomendado
KYLE W., Express Service Advisor de St. Charles Hyundai respondió el 11/22/2017 12:20 PM

Thank you for the great feedback! We ppreciate you doing business with us and hope to see you again. Thank you again for they great survey! 

St Charles Hyundai Service, 

Kyle Woodworth 

Empleados con los que trabajó
BT
BRAD THOMASON
DK
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Denice K.
Foley, MO
2013 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/19/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Employees
All of the Hyundai employees are awesome!!
Recomendado
Brad D. de St. Charles Hyundai respondió el 11/20/2017 02:25 PM

We greatly appreciate your perfect five star survey on your recent service trip to our dealership. We hope to see you soon for your next routine maintenance.

Thank you, Hyundai service
Brad Dean

Empleados con los que trabajó
BD
BRAD DEAN
BT
BRAD THOMASON
JS
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John S.
O Fallon, MO
2015 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/17/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Prompt service
Oil change and safety inspection done quickly
Recomendado
Brad D. de St. Charles Hyundai respondió el 11/17/2017 02:50 PM

Thank you for the great five star survey on your recent service trip to our dealership. We hope to see you soon for your next routine maintenance.

Thank you, Hyundai service
Brad Dean

Empleados con los que trabajó
BD
BRAD DEAN
BT
BRAD THOMASON
RW
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RICHARD W.
2016 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/14/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Seventeen years of buying and servicing of the vehicle. Robert Reck, Service advisor is an extraordinary example of the staff at St. Charles Hyundai
Seventeen years of buying and servicing of the vehicle. Robert Reck, Service advisor is an extraordinary example of the staff at St. Charles Hyundai
Recomendado
Brad D. de St. Charles Hyundai respondió el 11/15/2017 01:14 PM

Thank you for the great five star survey on your recent service trip to our dealership. Glad we can always keep you happy with our great service staff!

Thank you, Hyundai service
Brad Dean

Empleados con los que trabajó
BD
BRAD DEAN
BT
BRAD THOMASON
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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