BK

BRADLY KNOBLOCH

Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(275 reviews)
78

PJ
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PATSY JEAN J.
Birmingham, AL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/16/2014
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent Service
I was provided excellent service from the time I drove in to the time that I left. I made my appointment online and they were right on time. I was in and out as scheduled. I will be back. My service advisor was great.
Recomendado
JOE B., Service Manager de Tameron Hyundai respondió el 12/22/2014 10:22 AM

Mrs. Jones

Thank you for taking the time to fill out the survey. We value all of our customers business and want them to be happy. We look forward to seeing you again for your service needs.

Thanks

Joe Bajalia
Service Manager
Tameron Hyundai

Empleados con los que trabajó

EG
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EUGENE G.
Gardendale, AL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/12/2014
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
service
could not ask for any better service that I recieved when I took my car in for service.
Recomendado
JOE B., Service Manager de Tameron Hyundai respondió el 12/15/2014 07:01 AM

Mr. Graham

What a wonderfull compliment. We are so thankfull to have a great staff. I will be sharing your comments with them. Let us know if you need anything. Have a Merry Christmas.

Joe Bajalia
Tameron Hyundai
Service Manager

Empleados con los que trabajó

Cliente verificado
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/01/2014
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service
Came in without an appointment for an oil change. We were attended to immediately and the service was completed in 45 min. Very professional staff.
Recomendado
JOE B., Service Manager de Tameron Hyundai respondió el 12/02/2014 05:37 AM

Mrs. Perkins

Thank you for taking the time to fill out the survey. We love hearing from our customers on the surveys, it gives us a pulse on how we are doing. Please don't hesitate to call if you have any questions about your new vehicle.

Thanks

Joe Bajalia
Tameron hyundai
Service Manager

Empleados con los que trabajó

AA
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AMANDA A.
Sylacauga, AL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/11/2014
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Sold on Hyundai!
My first oil change met my expectations! The wait wasn't long and everything about my car was explained to me in great detail.
Recomendado
JOE B., Service Manager de Tameron Hyundai respondió el 11/12/2014 08:27 AM

Mr. Atchley

We strive to make all of our customers happy. Our goal is to gain our customers trust and business. Thank you for giving us the opportunity to serve you and for taking the time to fill out the survey. We look forward seeing you at your next visit.

Thanks

Joe Bajalia
Tameron Hyundai
Service Manager

Empleados con los que trabajó

GS
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GABRIEL J S.
Birmingham, AL
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
10/28/2014
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Time promise to complete the task, first oil change
Not enough staff to do car wash
Recomendado
JOE B., Service Manager de Tameron Hyundai respondió el 10/29/2014 05:52 AM

Mr Sapalaran

We do not have a car wash. If you would like a car wash just be prepared to wait an additional 30 min. Our washes are done by hand. We have plans to get one when we remodel our service department so we will do the best we can until we get to that point.

Thanks

Joe Bajalia
Tameron Hyundai
Service Manager

Empleados con los que trabajó

Cliente verificado
Vestavia Hills, AL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/24/2014
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great, friendly service
They worked me in without an appointment and did a great job. They are very courteous and helpful. Got a courtesy ride to the office. Prompt, efficient.
Recomendado
JOE B., Service Manager de Tameron Hyundai respondió el 09/25/2014 07:08 AM

We are so glad your visit with our Service Department met your expectations. Our shuttle service is a great value to our customers. We look forward to seeing you at your next service visit.

Thanks

Joe Bajalia
Tameron Hyundai
Service Manager
205-380-6250

Empleados con los que trabajó

Cliente verificado
Alabaster, AL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/17/2014
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendly and courteous staff
Very good experience . Staff very helpful.
Recomendado
JOE B., Service Manager de Tameron Hyundai respondió el 09/23/2014 08:44 AM

We strive to be the best in the business. We love hearing about our customers having a great experience with us. If you have any questions or concerns please don't hesitate to call .. We look forward to seeing you at your next service visit.

Thanks

Joe Bajalia
Tameron Hyundai
Service Manager 

Empleados con los que trabajó

SB
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STEPHANIE B.
Calera, AL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/16/2014
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Awesome
Great
Recomendado
JOE B., Service Manager de Tameron Hyundai respondió el 09/16/2014 07:13 AM

What we wanted to hear...



BS
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BARBARA S.
Prattville, AL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/08/2014
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Genuine concern for customers
Everyone always makes you feel important and they are always courteous, friendly, and willing to help you. They truly care about the customer. I understand why they are rated top in the industry.
Recomendado
JOE B., Service Manager de Tameron Hyundai respondió el 09/09/2014 10:57 AM

Mrs. Shirley

You gave us the best compliment we could ever receive. Our goal is to make our customers feel as comfortable with us as possible. We have been blessed with a wonderful staff who truly care about our customers.

Sincerely

Joe Bajalia
Tameron hyundai
Service Manager

Empleados con los que trabajó

BE
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BONNIE E.
Calera, AL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/05/2014
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
very frendly service writer
Work was completed quicker than expected
Recomendado
JOE B., Service Manager de Tameron Hyundai respondió el 09/09/2014 10:53 AM

Mrs. Elder

Thank you for taking the time to fill out the survey. Those surveys are a direct reflection of our staffs performance. We are very pleased you had such a positive experience with us and look forward to seeing you again for your service needs.

Thank You
Joe Bajalia
Tameron Hyundai
Service Manager

Empleados con los que trabajó

JO
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JANE O.
Helena, AL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/24/2014
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
service
great service, friendly staff
Recomendado
JOE B., Service Manager de Tameron Hyundai respondió el 08/25/2014 12:01 PM

Mrs. Olson

On behalf of Tameron Hyundai I wanted to Thank You for giving us the opportunity to serve you . If you have any questions, please feel free to contact me.

Thank you

Joe Bajalia
Tameron Hyundai
Service Manager
205-380-6250

Empleados con los que trabajó

AS
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AMY S.
Winfield, AL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/21/2014
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Very friendly
I didn't have appt and it was no problem .they offered me drinks and snacks and very nice waiting room and TV. Just need more female magazines!
Recomendado
JOE B., Service Manager de Tameron Hyundai respondió el 08/25/2014 10:15 AM

Mrs Stewart

Wanted to Thank You for taking the time to fill out our survey and giving us the opportunity to serve you. We have taken your positive feedback and made some adjustments. The next time you come in you should see more female magazines. Our customers feedback is very important to us.

Sincerely

Joe Bajalia
Tameron Hyundai
Service Manager

Empleados con los que trabajó

TH
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TIMOTHY H.
Montevallo, AL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/18/2014
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Review
Service is fast. More coupon savings on services more normally conducted, like oil changes, 7,500 mile service, etc.
Recomendado
JOE B., Service Manager de Tameron Hyundai respondió el 08/20/2014 06:14 AM

MR. Harris

We are so happy to have you in the Tameron Hyundai Family. We really appreciate the positive feedback on the survey. I will be sending out some coupons to all of our customers in the coming month. If you need anything feel free to call us.

Thank you

Joe Bajalia
Tameron Hyundai
Service Manager


WB
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WILLIAM B.
Hoover, AL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/11/2014
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great dealership with great service
Absolutely one of the best dealerships that I have ever been associated with.
Recomendado
JOE B., Service Manager de Tameron Hyundai respondió el 08/15/2014 11:43 AM

That is the best compliment we could ever get.

Joe Bajalia
Tameron Hyundai
Service Manager

Empleados con los que trabajó

DC
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DAVE C.
Birmingham, AL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/07/2014
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
They seem to want my business
I went in for the 18,000 mile oil change expecting a 3 figure bill (I hear the word "stealership" a lot these days). Came in less than half that. Quick attention to my arrival and work completed as written. Treated very well by the service advisor.
Recomendado
JOE B., Service Manager de Tameron Hyundai respondió el 08/08/2014 06:53 AM

Mr. Cataldo

We are very pleased with our staff and there integrity. Our team is very aware of the bad wrap many dealership service departments have. If you ever need anything or have any questions please feel free to contact me.

Sincerely

Joe Bajalia
Tameron Hyundai
Service Manager
205-380-6250

Empleados con los que trabajó

LR
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LATONYA R.
Birmingham, AL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/04/2014
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Customer Service
An overall wonderful experience compared to the poor service I experience at another local Hyundai dealership
Although I had a free oil change certificate at the other, I rather pay at another dealership where customer service reigns supreme!
Recomendado
JOE B., Service Manager de Tameron Hyundai respondió el 08/05/2014 06:49 AM

Mrs. Rogers

Thank you for taking the time to fill out the survey. We appreciate the opportunity to service your vehicle.  We want our customers happy as possible. We look forward to seeing you again in the near future. If you have any questions please feel free to call us.

Sincerely

Joe Bajalia
Tameron hyundai
Service Manager
205-380-6250

Empleados con los que trabajó

JM
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JOHN M.
Hoover, AL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/17/2014
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendly, great service, comfortable waiting room
Joe and his service staff are reliable and proud of their work.
Recomendado
JOE B., Service Manager de Tameron Hyundai respondió el 07/18/2014 01:55 PM

Mr. Mankowich

What a pleasure to work with. You are always entertaining when you are here. You just need to drive your car more, so we can see you more often. Thank you for the kind words. We look forward to seeing you at your next visit.

Sincerely

Joe Bajalia
Tameron Hyundai
Service Manager

Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.