Wanted to say that I loved working with Scott. He was incredibly sweet and went above and beyond with
helping me out. He explained everything critically but broke it down for me to understand. He wanted to make sure I was informed of my decision to opt in with working with them, as well as opting out of certain parts or repairs. They offer a warranty and he even showed me how to do things that I was curious about or skeptical about. I think that if the price was a bit cheaper, my life would be better than it was now. But that said, they were fair and awesome regarding labor and work and I would have paid 10x anywhere else.
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The diagnostic assessment was honest, and the completed work was done quickly and correctly by true
professionals. I have the highest respect for this company in every aspect of their business dealings with me.
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I'm very pleased with the service performed. We opted not to get the repairs at this time however fee
l very confident for Edward's to do them when the time is right. The vehicle was attended to as promised in less than a day.
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So my convertible had a 8:00 to get the oil changed and tires rotated. The Kia was making noise when
the fan was running so I took the Kia in at 8:00 and they fixed it perfectly. Then brought the convertible in at 2:00 for its oil change. Both cars together was less than 130.00. Amazing service and price. Been with Spectrum since 2009. Love them !!!
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I've been taking my vehicles to Royal for years. They believe in doing the work right and standing by
it. Their rates are reasonable, and they don't oversell services that aren't needed. I won't go anywhere else!
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When I call, I feel my service is personalized. I feel the work Neil does on my car is the same quali
ty he would do on his wife’s car or his kids!
Neil is by far one of the best mechanics I’ve encountered since I started driving at 16- I’m 50 now and For the past 10 years I feel Neil at east bay offers the best my money can buy, I am never oversold, Neil charges a fair wage for the service he provides! And I feel like I’m treated like a valued customer and a freind.
Neil thank you for your last min service, for your time, for your conversation, for your teaching! Thank you for keeping me Nd my family safe on the road! You have been a blessing in my life in more ways then you will ever know!
Many thanks and my heartfelt appreciation to you and all your employees!
As a mechanic 5 starts aren’t enough You deserve the galaxy!
Thanks again
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I was needing my transmission looked at in a timely manor. They got it in the very next day. They hav
e a very professional and knowledgeable staff. The mechanic is very experienced and know vehicles. I diffidently recommend this auto shop.
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