We had a wonderful experience purchasing our new Genesis GV80 at the Genesis of Burleson dealership.
The sales people were so kind and helpful! We love our new vehicle.
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I never write reviews unless my experience is either exceptional or horrible. I just purchased a Audi
A7 from a gentleman named Robert Duarte. I hate buying a vehicle because you usually get the sales run around and I end up in a bad mood by the time I purchase the car. All I ask is tell me the truth about the price and terms and I will make up my mind immediately. Working with Robert was smooth and easy. He did what he said with no surprises and was a joy to work with. The bottom line is I got a amazing vehicle for a great price. I know where I will shop the next time I get a new car.
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Kelly Medina gives great customer service. From the very beginning, Kelly was personable and informa
tive. I only dealt with her and there was never any high pressure tactics. She gave a 150% and was always happy to assist. When my vehicle was ready to be picked up, she inspected it and made sure it was detailed and serviced well. She let me know if I had any questions, not to hesitate to call her. My experience in buying my vehicle was outstanding and Kelly made that possible. She would be the go to person to contact if you want to buy a vehicle at Larry H. Miller Genesis. She's truly an asset to this company.
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Thank you again for the AWESOME purchasing experience. I commend Todd Membrey, my salesmen. A+ in My
Book start to finish. And to Kevin Parker in Finance for his excellent service also! Exceptional deal on my 2018 Ford F-150 Unicorn!
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I had a wonderful buying experience with Ryan & Francisco, I stopped by after having a horrible expe
rience at another Genesis dealer in Woodbridge NJ.
I meet Ryan looked at the GV70 talked about the features of the vehicle & options on the car.
Went over the numbers with Francisco & the deal was done, the finance office was a breeze, no hard sale on anything, I was nearly shocked after buying four BMW & a Lexus in the past, not one sales pitch about extended warranty or tire & rim warranty, truly wonderful way to buy a car without the drama.
We came to evaluate a car that exactly fit out requirement. When we arrived, the rig we had come to
see had just been sold (oh-oh! Red Flag!). But Chad met us and took us right to an identical rig that had just arrived. Chad is a real Ford guru!! Not only does he totally believe in his product, he makes a point of educating himself on all aspects of the new technology throughout the vehicle. Very impressive!. He spent a lot of time with us, and we never had a sense of being "hustled." He put the deal together with Diane (also a real pro!), and because of the late hour he worked, hands-on with the detail crew to get us down the road. What ever you're paying him, he's adding a lot more value than that to your business! Salespeople like that are a very scarce commodity!
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What a fantastic experience! I worked with Julio Octaviano and was incredibly impressed with his atte
ntion to detail and strong work ethic. He was honest and upfront with information, and his demeanor was calm, helpful, and friendly. A salesman unlike any I have ever met!
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