Good Service. Great People. Honest. Understanding.
I broke down mid road trip in little ol’ Christiansburg VA. I was worried about finding an honest mec
hanic in a town I had never been to especially because I had no time to do research. Modern Automotive was the first place that came up in Google and I went there. I was in good hands. I first spoke with Thomas Morris who immediately put me at ease with his honesty and genuine problem-solving attitude. I left my car with them and continued on my trip in a rental.
Through a series of MY mistakes and lack of ability to figure out how to get my car back once they had completed the work, it was left there for far more than the original time I thought it would be. But they were extremely gracious with me and helped me figure out a good solution. During this time I spoke much with Chuck Swain (Owner) over the phone. He was incredibly generous, good-hearted and honest toward me. It was so refreshing to meet honest businessmen like these, and I would recommend their service to anyone. Thank you guys.
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I can't drive my car long distance unless the problem is fixed, my financial situation did not stop t
hem from making sure that I am safe on the road and I am very thankful that they did not send me away.
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My VW Beatle Alternator Failed, Alex City Tire diagnosed and corrected the problem in a timely manner
. I am totally satisfied with the quality and professional work that was performed. They went way beyond in taking care of me, Again... Thank you !
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I was visiting from out of state and had trouble with my AC the night before my trip home. Automotive
Workbench fit me in their schedule without an appointment. They made sure my AC was safe to use on my way home and checked the whole car for potential problems even my spare tire (which was deflated)! I can't thank them enough for their kindness and professionalism. The AC was a life saver on my way home in 110 degrees heat index! I would definitely use their services again and wholeheartedly recommend them.
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Rene, So sorry that you are retiring. Since I did not want to spend any more money on the FORD, i wen
t shopping. Found a 2016 Subaru and drove it home. I thank you for a ll your advise and care you have given me but hate to see you retire, Pray that you are feeling better, Rest,relax aand take it easy.
lOVE & PRAYERS TO YOU AND YOUR WIFE..
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Perhaps the best recommendation I can give is that I am more than happy to drive 17 miles one directi
on just to have my car serviced by John Rhodus!
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