My wife and I brought her Palisade in for servicing, and they were prompt, courteous and friendly. W
hile there, I test drove a Hyundai Santa Cruz with Shelby Louisne. He was great, answered all of my questions, was very courteous and was not pushy at all, a really great man. Thank you, Shelby! I found the Santa Cruz to be a very nice truck, capable of meeting my towing and everyday needs. It was well appointed, drove well and seemed to have some get up and get out the way for a four cylinder. It would be great if they offered it with a six cylinder.
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October 18, 2023 service was once again amazing, Service department was courteous and professional (a
s always) Jody, my service tech, took great care of me. There was several items that needed atrium but Jody explained why these needed to be addressed. Honest feedback on what repairs are needed and why Cookeville Tn Hyundai is always spot on!
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Very nice staff! My sales person Jabari is the best!
smoothest car sales transaction i've ever had. No hidden fees, staff was very courteous. My sales per
son Jabari went above and beyond in getting me the best deal and explained everything to me clearly. Their mantra is Transparency, Efficiency and respect and i feel like they check all those boxes without a doubt.
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Hyundai Fremont was great...however rest of Hyundai provided terrible service
Hyundai Fremont was great. Nick took care of the paint issue very efficiently once I went to Fremont.
The rest of Hyundai including Hyundai America call center and the case manager (Pamela) assigned and her supervisor was horrendous. San Leandro Hyundai also never followed through after they took the pictures...never submitted it to Hyundai. Stevens Creek Hyundai would also not help. This case took 3+ months to resolve because of complete incompetence elsewhere in the organization. I should've gone to Fremont Hyundai to begin with.
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Very satisfied with service, quick and easy experience. Braden Tidwell put himself in my shoes to del
iver best possible vehicle. Thumbs up and definitely recommend if your in the area looking for a car.
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So kind and caring. They were very busy that day and the service man Randy, came out to tell me that
they were running about 15 minutes behind and apologized for any inconvenience. I appreciated Randy taking the time to tell me. Very thoughtful.
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I just wanted to shout out to Green Family Hyundai and especially Katelyn Yergler for the excellent s
ervice and making me feel like family while buying a new car. This was my second vehicle bought from Green Family Hyundai and the third vehicle for my family.
Thank you.
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Hyundai palisade 2023 are hard to get period, but they have great stock and if they dont have it th
ey will get it asap. I had been looking and waiting for 2 months plus.
Alvaro and Esther were amazing. The whole team came together and made it happen and delivery was 3 days for my hyundai palisade xrt 2023. Black on black n they added in beautiful red calipers and tint because they r great! I love their service.
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Rick Case Hyundai has amazing customer service.. they were able to help me choose the right cars for
both me and my husband. From start to finish they made the process so smooth and as fast as possible.. Bongsu and a manager Steve Fricks were very attentive and helpful. I will buy my next vehicles there and highly recommend this dealership if you are looking for Professionalism when purchasing your car.
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