West and his staff was excellent they have always been nice and professional not like the Decatur loc
ation they all are rude and unprofessional along with manager Peter is awful
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Griffin's Auto Repair is the very best for your Volkswagen, especially Westfalias.
First, his name is Jose! He is at the epicenter of knowledge as to how to repair and keep your Volks
wagen alive and well. I've been going to Griffin’s Auto Repair for several years now and Jose has ALWAYS been able to diagnose correctly and repair my, "Westy!" He is so good, that he is actually gaining a much-deserved reputation as the guy to go to that can fix your Vanagon.
Just yesterday, I had Jose install new brakes and adjust them! Honestly, my van has never been able to stop as quickly and smoothly as now. When I took my van in, I was able to speak with Jose and he listened closely and diagnosed the issues. A few hours later, I received a phone call telling me that my van was ready. If possible, Griffin's tries to get your car back to you on the same day. Thank you, Thank you, Jose!!
Duane (sp) is your contact at Griffin’s Auto Repair. He is very knowledgeable and communicative. When your car or van is being serviced, he keeps you apprised of the status of the repairs. When you meet him, he is very personable and makes you feel comfortable
Finally, Abraham, the owner, has always checked with me to ensure that I am satisfied with the repairs. Thank you!
To the entire Griffin’s Auto Repair team, I thank you for doing such a fantastic service!
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Nous avons eu une urgence de frein sur notre véhicule et Manu nous a pris en charge tout de suite san
s préavis. Il a prit le temps de nous expliquer ce qu'il y avait à réparer, à fait les réparations rapidement et à un prix juste. Super expérience, nous recommandons!
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My car engine over heated and they were able to fix the leaking coolant and I had my car back in 4 ho
urs! The price was also extremely reasonable! Super nice people!
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I've been using royalty automotive since moving to rochester and was really apprehensive about gettin
g a new mechanic, however i have had nothing but great things to say about them(mechanics and front desk)since. I've used them on several occasions since getting a used Volvo a few years ago and every job they've done for me has been fast, reliable and the cost is definitely not something I can complain about.....I highly recommend them if your looking for an honest mechanic!
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