We were travelling from Colorado to New Branunfels when we developed a radiator leak on December 28th
in Lubbock.
Initially, we were going to rent a car to continue our trip and pick up our truck on the way back to Colorado, but Brandon's "squeezed" us into their shop and assured us the repairs would be done by 3 PM and they were.
In addition, their staff drove us to lunch, while we waited for the repairs to be completed.
We enjoyed the balance of our trip without incident due to Brandon's profressionalism and prompt service.
If I lived in the Lubbock area, Brandon's would unequivocally be my "go to shop" for auto & truck repairs.
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Went for a family reunion from Missouri over memorial day weekend and as luck would have it we had so
me serious issues once we arrived. Called chelmont to explain what was going on and without hesitation they told me to bring my Expedition in. Never have I experienced service like this at an auto mechanic shop, Brakes, rotors and calipers were replaced and what you might think would be super expensive was priced just right along with the labor. Manny, Raul. Marty and David were phenomenal and instrumental in getting my vehicle fixed with the confidence of driving it back home to Springfield. You will not find better customer service at any other auto center especially when they make you feel like FAMILY. In a time were customer service has gone by the way side it was refreshing to see a business that cared and has taken Pride in what they do. Will recommend to friends and family, my only regret it that I can only give them 5 stars.
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I had my 2012 Equinox check engine light checked at a local Spring Lake shop. They said I needed a ne
w $1200 catalytic converter. I then brought it in to my friends at Butch’s for a second opinion. New solenoid valves, a tune up including plugs, and a synthetic oil change later, and my Chevy is as good as new for a little more than half the price. Phil and his staff are super friendly and dedicated to great service.
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I called this morning requesting a battery replacement for Jeep Cherokee. I arrived at 1:00 PM and wa
s back on the road 45 minutes later.
Great service.
Thanks
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Good, dependable work. Clean and neat place to wait for your car or consideration for your time.
Work done timely and some options that consider your time and money. People friendly & courteous. W
aiting room is clean and neat. Comfortable place to wait and read, etc.
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