I took my Hyundai Palisade into Jim Click Eastside for its 1st service under the Maintenance for Life
program. I made my appointment for a date and time best suited to me. When I arrived the service manager promptly met me , inspected the car and checked me in.. Whilst my vehicle was being serviced (oil change and nitrogen tire pressure check, i opted to have breakfast nearby. The service was completed just as i was finishing my meal. The dealrships service advisor had the paperwork ready and my vehicle was awaiting me.. It was a flawless turn around.
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I am a repeat customer at Mirak Hyundai - the employees are friendly and trustworthy. I have had mult
iple services done by them at different times and they are always very honest and I trust their advice on my car. Always happy with the customer service and work done. All of the employees I've interacted with have been really nice as well - thank you to Stratto for my most recent experience!
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It's like two parallel universes. I couldn't ask for a more attentive service dept. Richard Hall alwa
ys takes care of me. He gets me in and out as efficiently as possible. The sales dept. is useless. They never seem to know the answers to questions that I've asked about the Hyundai models. The dealer 'mark-ups' are an insult. I drove out to Palm Springs Hyundai where I've previously purchased a Kona and a Tucson Sport. They don't mark up their cars over MSRP. Hence, I just bought a Venue there a few days ago.
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1050 Capitol Expressway Automall
San Jose, CA 95136
4.7
(6,968 Reseñas)
Recalificaciones™(273)
MC
Hyundai Sonata Hybrid died and needed to be towed to dealership
Henry Palacios worked with me over the phone and gave me an approximate date of when my car would be
looked at. He kept me apprised of the possible repairs needed, approximate costs and what was covered under my warranty. I have worked with Henry many times before and he goes the extra mile to make sure my car is taken care of in a timely manner. I am very happy to work with Henry as he is conscientious and hard working.
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Visiting multiple dealerships for several weeks, I was pleasantly surprised on many counts when I ent
ered Hyundai Crown. Safari McElroy assisted me with 2 great options from the beginning. He was courteous, very responsive and took the stress out of the whole purchase experience. I really love my Mercedes CLA and will enjoy it for many years!
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Andrew and Troy was awesome. Love merced Volkswagen hyundai kia. Wouldn't buy my cars from no body e
lse. Just good all around. Service department is the best in town. Thanks Paul.
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I brought my car in to the service dept to check a problem with my AC. My appointment was scheduled
for the following Wednesday but Jeff was able to fit me in. He explained everything about what they would do to fix it. He thought my wait would be 1.5 hrs as they were replacing the oil as well. My car was ready to go earlier than his estimate and it was so nice to have the AC working on such a hot day. Thank you Jeff
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