I needed an oil change and suspected I might need to have some break work done as well.
I set up an appointment to bring my F-150 in on a Monday, before I brought it in I started getting lo
w oil pressure warning when ever I slowed down but as soon as I sped up it went away this became annoying. Joy Automotive allowed me to drop off my truck on friday night so it would be on site for my appointment. I explained my new issue and they assured me it would be well taken care of. I did not need break work but I did need rear shocks. This is my third service through Joy Automotive and I am very happy I found shop where I can trust the work.
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Refreshing honesty, amazing expertise, superior customer facing
We live in a society where we are conditioned to not trust. Car repairs is unfortunately one of those
arena where our ignorance faces a cadre of people ready to take advantage of it.
Fear no more. Danny and his staff were amazing. They took the time to hear the problem; they tried to replicate it and, when unsuccessful, instead of changing a bunch of parts and charge the client, they put their thinking hat on and come out with the only possibility. My car would require a simple inexpensive fix. Now the kicker, only the dealer could do it so they lost all their prior work to someone else so that they could maintain their integrity as a business.
You can trust these guys …
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I had an excellent experience at this auto mechanic. The staff was friendly, honest, and professional
from start to finish. They quickly diagnosed the issue, explained everything clearly, and completed the work on time. The pricing was fair, and my car runs perfectly now. I highly recommend them to anyone looking for reliable and trustworthy service.
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I called Steve at the late on Friday because I had a kitten stuck in my dash. He stayed late and help
ed me out. He is not only an amazing mechanic and has fixed my cars on many occasions with fair prices and good work...but he is also an amazingly nice guy! Thanks again Steve, you were truly a hero!
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6350 S Hanover Rd Suite H And J
Elkridge, MD 21075
5.0
(1,455 Reseñas)
HM
Excellent Service
Needed to replace a broken exhaust hanger. Made an appointment and arrived around 0800. In less th
an two hours, Ricasa service professionals custom-made a new exhaust hanger that fixed my exhaust system. I’m pleased with their work and reasonable prices. Will be using again when I need car care. Highly recommend this establishment!!!
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