I took my Honda for a belt squeaky, they called and couldn't duplicate but alerted me to a oil leak
that was leaking onto the belt. They quoted me the price fixed it and my problem went away. Love how communicative they were.
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Routine maintenance yesterday. Didn’t take very long. Good to know car is safe and functioning well
. As always at check out they gave me notice of service points to plan for in the future. Very helpful.
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I came for an oil change and tire rotation. The facility was very clean very friendly. I was in and o
ut super fast. Very happy. I would come back again.
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Scheduled oil change ✅️ but something not right with driver's side door. They are attentive, resourc
eful, generous with their listening skills. A simple plan is always formulated for unusual situations. Amazingly, I've yet to be disappointed with their solutions and service. Year after year. Highly recommended!!
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My Jetta was first not charging well, then leaking. SI helped me fix both issues and only charged me
for one. They also cleared all my warning lights and washed my car!
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What I appreciated the most is how professional and timely their text communication/updates were duri
ng the 5 days they had my 2003 BMW (BMW specialty parts are not quickly located). There was a small miscommunication on total costs (quote I received didn't include testing) but they honored my original quote and comp'ed the diagnostics. FYI: they work collaboratively with their "sister" shop Jolenes (where my car started before realizing the work required a certified BMW technician which only Stellar location had) but they seamlessly transferred my car between shops (no extra charge). I'd definitely utilize either auto shop for future repairs and depart with a strong sense I wasn't overcharged or pressured into unnecessary additional services. That's hard to find in a repair shop.
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