I found the staff, Kristy in particular, along with mechanic, Reed, to be concerned and helpful. I w
as given professional attention that resolved a dead battery (for my stalled Camry) issue at a nearby location in timely fashion.
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I have been taking my Mercedes here for about 3 years and have received excellent service. They are k
nowledgeable and good about prioritizing repairs for me.
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Honest, Expert Service—No Upselling and Great Customer Care
From my first visit, Tony and Edward made everything easy—they’re not just professional and knowledge
able, but also genuinely helpful. I especially appreciated how transparent they were about what actually needed to be fixed. They gave me a detailed plan for my repairs, explained every step and cost, and never tried to push any extra work. It’s rare to find a shop that doesn’t try to upsell or add on unnecessary charges, but European Auto Care never once made me feel like I was being taken advantage of.
The pricing and advice were always straightforward, and the whole team went out of their way to provide the best service possible. Every interaction was pleasant and welcoming, and I always felt like my car was in excellent hands. If honesty, fair diagnostics, and quality results matter, I can’t recommend this place enough. You get the technical expertise of a dealership combined with the friendliness and personal attention of a trusted local shop—a combination that’s hard to beat in Frisco.
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First class operation and if it’s broke, they’ll fix it!
Just had two vehicles in for major engine repairs/rebuild. One was ‘72 classic Olds and the other wa
s a 2012 Yukon Denali. Jose and his teammates don’t stop until the job is satisfactorily completed! I’d recommend them to anyone. You can trust these folks! Great location, not too far from Park Cities.
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Another job completed and surpassing expectations.
Mr Ingram and staff repaired my 2014 mercedes-benz s550 when another shop the insurance used wanted t
o charge $3600 vs Mr Ingram fixing the problem for $590. It's the peace of mind knowing you're getting a fair deal which is what I appreciate about them.
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