Hands down, best customer service experience, every single vid
I am very happy with their service. They are very professional and efficient. I highly recommend them
to my neighbors, family, friends etc. I especially want to thank David, the store manager, for being BY FAR, hands down a bright shining light in an often, dark and shady industry. David is the paragon/best example of how amazing an individual can truly become. David takes customer service to a new level that you rarely see anywhere else. Sun Devil Auto at ray road and I-10 stuck the jackpot finding him. There is no one I would ever recommend higher than David. Thank you.
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I had bought an exhaust online and ran into issues installing it. I called Wades Automotive and they
were able to get an appointment scheduled for the next day and installed it for me. I’m very satisfied with the work, the cost and the professionalism of the employees
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We trust only them to look at our vehicles and highly recommend them to others. Excellent service, a
ttention to detail and very kind...explaining everything along the way. Will never do additional work without asking and explaining first. Our family thanks all of you for keeping us safe as we travel.
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I inform shop of the current issue I was experiencing with my vehicle where the a/c would die in and
out, thinking it was just the switch and ask inquired about my brakes as it was a recommend service from dealership. Able to determine that it was an issue with blower motor and offered two different quotes in regards to repair (different replacement parts; new vs after market) while inspecting the brakes. Waived inspection fee for brake service, while giving information on when I can expect to replace. Didn't try to up-sale me, and offered same day service while keeping me up-to-date with calls (no app or text, great communication).
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Jerry was great and very curtious. He came to my house picked up a disabled car and had transmission
rebuilt within 2 days my was running just like new
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Pete was great! Excellent communication..
Kept me up to date on all that was happening. I would hig
hly recommend for any transmission problems with your vehicles.
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Their service has always been outstanding. Personalized service, will to go the extra mile to insure
the job is well done nd the customer satisfied. I have used them for all my automotive repair and service needs for over ten years and am very satisfied.
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My daughter-in-law Kiya's AC went out in her Honda and she was quoted a high price to replace it. I
called a few places to check prices and when I called K.A.R. I was very impressed. Kris was polite, knowledgeable and patient. He gave me a price that was out the door all taxes , labor and parts included. He also said Kiya may not need a whole AC unit and he would let us know and adjust the price. Well guess what she didn't need a whole new unit. The thing I value most at an auto shop besides good work is honesty! There was no up-selling, he didn't try to sell a whole unit that wasn't needed and that is what keeps customers coming back honesty and great work. K.A.R. Shop will be getting our business from now on.
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