Went for brakes only. They found out I needed oil and new shocks for the back end.
I was at amer
ican tires a month or two ago and they never said anything about brakes or new shocks at all. The technician shows me how bad my shocks were. In under an hour they had them ordered and installed. Also new roters and brake pads and a oil change. This is my new shop for anything about my car.
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It was simply time for service, oil change, etc. Tom and Robert were friendly and professional. The c
ost was fair and when I picked up my car, they showed me that I had plenty of brake disc, but that a hose to the turbo was showing signs that it would be going bad within the next year and that I should replace it. Tom quoted me the price for a new one, but told me that he could save me money by finding a used one for me and he will contact me when he comes across it.
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I had an emergency problem with zero time to solve it. My flex plate cracked,
and the car sounded ho
rrifying!
My usual mechanic explained that in order for it to be replaced, the transmission would need to come out, which was more extensive work than he usually does. I was referred to these guys, called and got a quote over the phone within 10 minutes. I wasn’t even in town to take my car into the shop. These guys agreed to the price, worked on it immediately and before the end of the week it was all sorted out and completely fixed. Even with the extra labor hours put in, they honored the original quote without any questions asked. I appreciated that a lot!
Not only did they work at an amazing pace, they were so kind to work with my schedule and genuinely help as needed.
It’s been just over a month now, I drive ALL over Southern California, and I can say the car has never ran better. I’m in Orange County, constantly going up and down steep hills to the I.E. and I feel so grateful that the car doesn’t skip a beat with any transmission issues. I was so worried that it wouldn’t be the same after taking out the transmission. I was wrong! These guys did a fantastic job!! I am truly thankful.
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I want to thank the Team at RCAR for reaching out and addressing my concern. After talking with Juan
, it was a clear misunderstanding on my behalf on what the steps were to proceed with my repairs. He once again came through and got my car picked up Free of Charge(An Amazing service he has provided over and over) and my vehicle is running great!
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Fantastic people and they took care of my care in a very timely manner. I'm so impressed and will be
going back again as needed. Jennifer explained all that would be done and if there was anything else she would call me to let me know. First class
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