I am very satisfied with the work done on my pickup. Shane and Cheryl were so friendly and all the wo
rk was completed with no hassle and for a better price than other body shops.
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They are the most honest and wonderful people that work there. Compared to my Mercedes dealer which i
s after the money not the customer.! I have recommended them to my friends as well. Very trustworthy and knowledgeable on Mercedes Benz and do not overcharge for anything. I will be a regular customer there for all my service needs on car.
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We had a great relationship with Earnhardt of Gilbert our salesperson gave us the opportunity to test
drive our Genesis GV 70 Jack Peoples our salesperson he was very knowledgeable about the vehicle, no high pressure , and kept us informed about our vehicle arrival. We also had the opportunity to have Meagan McClearn
Come to our home and spend time teaching us all about the safety features and operations of the vehicle!
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The service team and Lynn did a great job getting us back on the road after rabbits chewed through ou
r dash lights cables. They ran the updates for security and engine monitoring logic under the required services that needed to be done. We also had some damage. I like the way everything was itemized for our approval. This process was so easy with no pressure to upsell. I expected the worst having dealt with other dealerships but this was fast, convenient, friendly service. Thanks Lynn, it was a pleasure doing business with you!
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A bad ring on an oil filter was installed. The way I found out is seeing a 5 x5 oil spill covering my
garage floor! Went back the smug guy at the counter, no eye contact handed me a less than half bottle of cleaner and continued on his computer. They installed a new filter and he said, there is no charge. Did I ask? -No. So at the bottom of he receipt is the customer satisfaction that says they want to “ keep” their 5 star rating. I called on a Friday and the gal said maybe by Monday I would get a call back. In 10 min the DM called me back and was apologetic after I related my tale of woe. He sent a super nice kid over to spread kitty litter through the entire mess. Two days later he was back and swept it up and applied more cleaner and washed it all down with a circular machine. It looks fine. He worked on my garage floor at least 2 hours til I was satisfied. The other reviews on this page are not very encouraging but everyone deserves a 2nd chance…?
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