Great conversation while dropping off vehicle for oil and filter change along with tire rotation. Cal
led to let us know when it was ready. Awesome place and great people work there.
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Went in to get a bumper to bumper check up. They found a frayed serpentine belt and fixed. Good thi
ng to cause car was going on a across country road trip the following week.
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I had a recall alert. I did have to call about the part but very nice in setting up time to be comple
ted. Covid has really put a kink in all service work. They have daily issues too. I think all was handled well through extreme shortages
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I have an older car and was struggling to find a shop willing to work on it. I reached out to Velasq
uez and they could take it same day. I got it over to them by 2:30 pm, then got a call at 8:30 am the following morning telling me my car was ready. Not only did they replace the brakes, they installed new air bags on my rear suspension and was still ready the following morning. They also charged me less than the initial quote! The work was outstanding and the crew was very friendly! I will use them for all my work going forward.
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The Lexus Dealership here in Baton Rouge told me they had to replace my tire that had a nail in it. T
hey told me matter of factly that it could not be patched. It was $300 for a new tire. I decided to take it to Jefferson Car Care and they told me it could be patched for $25. It ran for 7,000 more miles. They are always honest with me and never do work I don't need. I totally trust them.
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