I've now had Shadow Lake Collision work on my vehicle twice (first time was hail damage and second ti
me was replacement of some body panels and components). Both experiences were incredibly smooth and painless for me. From the initial estimate of work, through the insurance claim process, up to the day I picked it up, they handled everything professionally. I received periodic e-mail notifications and phone calls to keep me current on the progress, and they handed the keys back to me with my vehicle looking as good as it did the day I bought it. I can't say enough great things about this company or the people who work there. Extremely friendly and courteous staff of folks who are really great at their respective roles. Thank you!
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I’ve been going to Charbel for a few years now and I won’t ever take my car anywhere else. The fees a
re lower than the competition and the turn around time is great. When I picked up my car I talked to Charbel about what my car would need next. I was sent estimates for all the other things I need done so I can plan ahead for my next visit. Huge thanks to Charbel, Karina and the whole team.
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I was thankful my car damage was covered by my company’s insurance after a tree limb fell on my car w
hile parked. It was a long process to get an appt and much longer than expected to get insurance and parts worked out. The work on the car is excellent, but likely too expensive if we would have had to pay ourselves.
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