The customer service was excellent the employees addressed every one of my concerns. They kept me inf
ormed of all repairs and when my vehicle would be completed. They went over every repair at pick up to make sure I was completely satisfied. It was an overall comfortable experience.
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I went to Tanner after spending over $800 with another shop and made it 32 miles outside of town befo
re my car conked out. Tanner under promised and over produced. I am from Washington and was stranded at n Bend. Tanner told me that it would probably be two days before he could even take a look at it, but he called me the next day to tell me he had figured out what the problem was and had the part on order. The following morning, he called me to tell me that my car was fixed. He did a very thorough job of troubleshooting and then testing the car to be sure it was fixed. If I lived in Bend, Tanner would be the only mechanic to work on my cars. I also feel that his pricing is very fair.
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Had my car towed there, KC- the mechanic, got all of the repairs done in one day. He went above and b
eyond, kept communication, and did all the work for a reasonable price. Showed me all of the old parts and popped the hood to point everything out to me. Good guy! I'd go back for sure.
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Several mechanics examined the car as it stalled out constantly in rainy weather until it warmed up.
Years of futile efforts (10 years). Now JK Autoworks solved the problem!
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