Was referred to Transmasters by another service shop. The external evaluation of my car was quick an
d accurate, and the service estimate was accurate. My car was repaired and ready when promised.
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I had purchase tires from Townfair tire. Tires were balance multiple times and still continued to sh
ow shaking and wobbling while driving. They insisted that was normal and even made a statement that my rims were bent. Wrenchers checked the rims. No issues with bent rims. Tires were road force balanced. Now they ride as smooth as tires should after a balancing job. Great Job! Will come back next time when my tires need balancing.
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My car apparently had the wrong fluid (from dealership, not them) in it and these guys made sure wha
t was needed and made sure the car ran great after. The were the nicest and fair priced
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At Import Auto they know what they're doing and always have excellent and professional advise. They
explain any problems and offer choices to the consumer. They are excellent at diagnosing problems no matter how difficult and obscure. Everyone should feel they are in good hands at Import Auto. I had been told by another dealer that I had a hole rusted through my floor under my feet and that I needed to have the floor replaced. They said this was from a leak that had to be found. I checked in with Import Auto who discovered that the lining attached to the underside of my carpet was worn and that there was no rust and no hole and no leak. This saved me quite a bit of money. I highly recommend Import Auto.
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I had a mild slip in my transmission. Jamison knew right away what the issue was right away based on
his experience with vehicles similar to mine. Nothing beats experience.
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I was very pleased that you guys could get my car in when it needed to be. And I'm so glad you found
and fixed the problem. Your communication skills were awesome when you explained the problem to me. Thank you so much! You guys did a superb job!
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