First time at this shop. Was greeted with a big smile, and very friendly service. Went in for an oil
change and they also went above and beyond doing a full service check on the vehicle. Letting me know what to be aware of and mindful of in the future. What to focus on next as far as repairs or maintenance. And all with zero sake pressure. Never felt pushed or obligated to do it then and there which I think is very nice. Highly recommend these guys!
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My 1st time service was a few months back was to correct an alignment issue that another auto servic
e did not correct. Prompt service, found the issue and corrected it. On 5/7/24, I took my vehicle in for a major issue, I am pleased with their customer service, call backs on the problem and pricing. It is refreshing to find an auto service that really treats customers fairly with the concerns and issues. I will be returning to Hometown Auto in Liberty, Tx.
Keep up the great customer service and work for customers. MJ 6/3/24
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Getting technical advice that is friendly, authoritative, and free? YES!
I met Steve Montano today when I dropped by unannounced at All Terrain Transmission with concerns abo
ut my Jeep drive train and the possibility of my having damaged it. I learned the Montano brothers' business is quite busy, but Steve took a quarter of an hour or more to hear me try to clearly describe my concerns, to ask probing questions, and then to put my mind at ease. He told me of signs of developing problems to watch for, and we did agree on a procedure that could confirm his impression that "all is well." However, since I was just passing through and Steve's shop schedule is booked for weeks, I'll be towing the Jeep onward to our destination in AZ... where I will try to find a shop where that same work can be done. Hopefully, I will be able to find one where the owners are part of the technical team and strike me as honest and reliable as Steve Montano does. Even more rare, but worth mention too, is the fact that this gentleman struck a friendly cord I don't usually sense in such a discussion. I just wish he'd move his shop to my home town!
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Our engine blew and it was causing us to panic. We reached out to A street automotive and Joe was our
point of contact. He provided great customer service as well as multiple options we could use that would get our car fixed fast and cost efficiently. Thank you!
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I had a minor issue and when they looked at the car to fix it they found another problem and pointed
out to me so I will be getting that fixed they were very polite and discreet and fast and friending they asked to borrow my phone to take a picture of the other issues so that I can see it and have it taken care of thank you thank you thank you
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