As always, they got our van in and out quickly.. price was actually lower than originally given . Always a positive experience !
Been going to town car since we moved here in 2019.. a new friend recommend them.. said she had been
taking her car there forever.. only people she’s trusted. That said a lot! Our experience was amazing! Anytime we have brought our van in, they are able to diagnose the problem, fix it and are fair with the cost… and are very honest! Got a call one time saying “ hey.. we over charged you by $20.. putting it back on your card “. That speaks volumes of their character . Will ONLY take our vehicles to Town car Repair !
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I appreciate how VT&A keeps a record of my service, so I can address needs in a timely manner. I had
previously declined this most recent service request -- without any pressure from VT&A -- and received the proper service at the proper time.
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I have been maintaining my 3 cars with Charles Automotive for 10+ years. I go lots of miles and don'
t think twice about it because they preview upoming maintainance so I am not surprised. I am always pleased with their work and professionalism. They are always honest and stand by their work.
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I am very impressed and grateful with my car oil changed. Service is prompt n efficient. All of your
employees are very nice and helpful. Nothing to complain....will be back soon. Fully recommended.
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It is always a pleasure to work with professional and courteous business people. They are very attent
ive to everyone and possess kindness that goes far above the needs.
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They provided a professional experience. They provided exact quotes before any work was done and made
common sense recommendations of available options. Would absolutely recommend for anyone!
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