I’ve been going to Auto Matters in Bensalem since I turned 18 and got my driver’s license, and I woul
dn’t trust my car with anyone else. Dennis, his son Derek, and their entire crew — including Pat at the front — are some of the nicest, most caring, and genuinely down-to-earth people you’ll ever meet.
They never try to upsell or scam you. You get honest advice, fair pricing, and repairs done right the first time. That level of integrity and consistency is rare these days, and it’s exactly why I keep coming back.
I literally take the Turnpike from Hatboro to get my car serviced here, and I’ll happily make the drive no matter how many local mechanics are recommended to me. I always tell people — I can’t cheat on Dennis.
If you want trustworthy service, quality work, and people who truly care about their customers, Auto Matters is the place to go.
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Took my 2000 Ford explore to have inspection, unfortunately wouldn’t pass, my upper ball joints repla
ced and power steering system was leaking bad and the list of issues continued to grow. I said fix the most important to pass inspection, and I will come back . I was even more impressed they gave me a loaner vehicle for a week. Truck is running fine, and I will return, my husband was a mechanic, he passed away. I have faith in them, seemed to be honest and workable to my needs. I would recommend them.
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I was stranded down the street !!! I walked to Dependable Auto and spoke with Jimmy Castro Jr. - he w
as sooo nice and amazing ! Pulled my car right in the shop to do diagnostic testing and told me what I needed. Beautiful it’s 4:30 and I had to get to work the next day due to Feds coming to review my school ( yuck) JIMMY was so great and really went out of his way to fix my car by 7am the next morning so I could get to work!!!’ GREAT SERVICE... super nice ... service well done and fairly priced !!! I would HIGHLY RECOMMEND ...DEPENDABLE AUTO! Best service I ever had and explained everything !!!!!
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Ben and his son Nate are the best. Ben has been keeping my old Ram running like new for years. I take
all my family’s vehicles to him. Top notch mechanic??
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Reasonable pricing, quality work, and great customer service
Let me start off by saying, I NEVER write reviews for places, but Wayne's deserves a positive shoutou
t.
I honestly didn't know what to expect from Wayne's. It's a very unsuspecting, small shop. I must say, I am more than impressed with the way their staff conducted themselves. The nice lady who schedules the work for them is friendly, patient, and professional. I also interacted with one of the mechanics who was also friendly, patient, and professional, which as many of us know is a rarity at most shops. On top of that the pricing to do the work I needed was unbeatable and so was the quality. If you're looking for a shop with great customer service and integrity, Wayne's Automotive is the place to go.
Now, we all know finding a mechanic who is trustworthy and affordable is certainly not easy, but the
truth is, these guys are nothing short of that. For one, I've never had an issue with anything and I've been dealing with these professionals for quite some time. Secondly, I wouldn't take the time to fill out this review if it weren't the truth. Ill leave you with this... try to find a mechanic who will only recommend what is actually needed..
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Shout out to Tyler ! He was great and really broke everything down. We went over every option regardi
ng replacing my tires. I really appreciate the honesty + welcoming atmosphere!!
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