Very friendly customer service followed by exceptional professional standards. They seem to take a gr
eat deal of care about the cars as much as the customers.?
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Humphries is a great place to go and am always impressed that they know my name and are able to work
with me even when I have stupid questions!
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I have been a customer since the early 90s when a friend used to be a mechanic but because of physica
l issues he couldn't do it anymore recommended Armand Betz, owner and mechanic. I have never been disappointed. Betz Automotive never tries to push you into more repairs then you need and if they recommend a repair I always know it needs to be done. Once done I know it's done right. Pat Betz, office manager is always helpful and ensure you are made aware of costs and when your vehicle is ready. I can't say enough good things about Betz Automotive, Armand and Pat.
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I live in ky And I was in Tennessee at my moms and my car started acting up. I had to go home in a fe
w days a knew nothing about the garages around town so I took a chances and stop in at this place and am I ever so happy y that I did. These people were awesome. Friendly, down to earth people that talked to you straight and like you had sense and with respect. They told me what was wrong with my car assured me that it would make it home didnt try to force me to buy anything from them and even gave me a copy of what was wrong with it to take to another garage at home. I was so impressed with them I'm bringing my car back to Tennessee to these to let them fix it next month. I highly highly recommend these guys.
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Great work , honest pricing, excellent experience!
I was buying an SUV and had them do the inspection and there were a few things that needed to be fix
ed and they were very transparent and reasonable. I did go with the repairs and bought the car and it drives great and I am very Happy with the experience. I would Highly recommend using J & D Auto for work on you car and next time I am in the area getting a detail!! Thank you guys
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We would not take our car to anyone else, all we have to do is call & someone will come pick it up &
bring it back after it has been serviced...We feel like family when we walk in. Chris has always been there for us & we tell our freinds about it
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I came to the repair shop thinking I needed a new catalytic converter because of my check engine ligh
t, Mark explained to me that I needed an oxygen sensor and that would fix the problem. Light is still off and I'm able to get my inspection. I'm glad that these guys are honest catalytic converters are EXPENSIVE!!!! I HIGHLY RECOMMEND THESE GUYS OVER ANY OTHER REPAIR SHOP IN DURHAM.
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