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Bay Automotive

Puntuación Promedio
Calificación general 4.2/5Calificación general 4.2/5Calificación general 4.2/5Calificación general 4.2/5Calificación general 4.2/5
4.2
(45 Reseñas)
-25
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Detalles de la Puntuación

5 stars
68%
4 stars
15%
3 stars
<1%
2 stars
<1%
1 star
15%

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas™

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
0
Total de ReScores™
-
Promedio de ReScores™
-25
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Bay Automotive has an extensive used car inventory and we are AAA certified for service and collision repair. Our goal is to meet the needs of every customer in a friendly and fast manner. Bay Automotive has an extensive used car inventory and we are AAA certified for service and collision repair. Our goal is to meet the needs of every customer in a friendly and fast manner.

Categorías
Concesionario de coches, Reparación de automóviles, Reparación de colisiones
Contacto
(757) 855-5555
Horarios de Negocio No Proveídos

Horario del Negocio

* Eastern Time (Us & Canada)
6950 N. Military Hwy Norfolk, VA 23518
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Detalles de la Puntuación

5 stars
72%
4 stars
9%
3 stars
<1%
2 stars
<1%
1 star
18%

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas™

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
0
Total de ReScores™
-
Promedio de ReScores™
-25
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Bay Automotive has an extensive used car inventory and we are AAA certified for service and collision repair. Our goal is to meet the needs of every customer in a friendly and fast manner. Bay Automotive has an extensive used car inventory and we are AAA certified for service and collision repair. Our goal is to meet the needs of every customer in a friendly and fast manner.

Categorías
Concesionario de coches, Reparación de automóviles, Reparación de colisiones
Contacto
(757) 855-5555
Horarios de Negocio No Proveídos

Horario del Negocio

* Eastern Time (Us & Canada)
6950 N. Military Hwy Norfolk, VA 23518
Obtener Direcciones

Detalles de la Puntuación

5 stars
65%
4 stars
17%
3 stars
<1%
2 stars
<1%
1 star
17%

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas™

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
0
Total de ReScores™
-
Promedio de ReScores™
-25
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Bay Automotive has an extensive used car inventory and we are AAA certified for service and collision repair. Our goal is to meet the needs of every customer in a friendly and fast manner. Bay Automotive has an extensive used car inventory and we are AAA certified for service and collision repair. Our goal is to meet the needs of every customer in a friendly and fast manner.

Categorías
Concesionario de coches, Reparación de automóviles, Reparación de colisiones
Contacto
(757) 855-5555
Horarios de Negocio No Proveídos

Horario del Negocio

* Eastern Time (Us & Canada)
6950 N. Military Hwy Norfolk, VA 23518
Obtener Direcciones
Reseñas de Todos los Departamentos'
Calificación general 4.2/5Calificación general 4.2/5Calificación general 4.2/5Calificación general 4.2/5Calificación general 4.2/5
4.2
(45 Reseñas)
Escribir una Reseña
Reseñas Recientes
MF
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Michael F.
Portsmouth, VA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/25/2022
10
Categoría: Service
Quick prompt service with knowledgeable staff
I brought my wife’s car in for service. She had front bumper and headlight damage and needed it repaired to pass inspection. The service manager Lindsey was very helpful as I have no knowledge of cars! They were able to repair it in one day and even saved me money by fixing the dent in the bumper instead of having to buy a new one! I would definitely recommend them to anyone needing service and will be bringing my own truck here for services and inspections! Thank you for your honesty and quick work!
SJ
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Samuel J.
Hampton, VA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/17/2022
8
Categoría: Service
Replace belt tension
Good job. Took us in and completed work the same week. No issues with the vehicle so far.
AK
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Aaron K.
Norfolk, VA
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
01/26/2022
1
sadly, never again.
Bay Automotive, Military Highway, is not what it was, not the company we knew since 2006. The trouble started with lack of communication, leaving me unable to learn the status of my repairs. Call after call, no one answered. Trying every option, I talked to everyone there, except the person I needed. After four business days wondering, someone new called us. Upon arrival I learned the principal repair was not done. Adding insult to injury, my car was parked in a far corner and covered--covered--in brown and while bird droppings. We stopped for a car wash on the way home and agreed; sadly, never again.
AK
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Aaron K.
Norfolk, VA
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
01/26/2022
1
Categoría: Service
sadly, never again.
Bay Automotive, Military Highway, is not what it was, not the company we knew since 2006. The trouble started with lack of communication, leaving me unable to learn the status of my repairs. Call after call, no one answered. Trying every option, I talked to everyone there, except the person I needed. After four business days wondering, someone new called us. Upon arrival I learned the principal repair was not done. Adding insult to injury, my car was parked in a far corner and covered--covered--in brown and while bird droppings. We stopped for a car wash on the way home and agreed; sadly, never again.
GS
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Glen S.
Newport News, VA
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
04/24/2021
Performing Warranty Repair
Said it'd be done by Friday. No word from them yet.
Recomendado
CC
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CYNTHIA C.
Virginia Beach, VA
TOYOTA 4RUNNER
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/31/2017
cliente verificadoCliente Verificado
Categoría: Service
Home away from home
Unfortunately texters and distracted drivers have been hitting my car lately. I had been to Bay before with my Saab and Volvo and was completely satisfied so of course I opted to use Bay again. Cindy and Raymond are exceptional at taking care of their customers.
Recomendado
JG
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JONNETTE G.
Norfolk, VA
SATURN AURA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/30/2017
cliente verificadoCliente Verificado
Categoría: Service
The Place that Keeps their Word
Bay Automotive is the best place to go if you need the job done quick, and right. The staff is very friendly, and they keep you informed about your repairs. If you should ever need reliable service they are the one's you can count on.
Recomendado
MS
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MADELINE S.
Virginia Beach, VA
HONDA CR-Z
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/30/2017
cliente verificadoCliente Verificado
Categoría: Service
Can't beat them
Car was damaged in a not-fault accident and this was the recommended place via the drivers insurer liberty mutual. They did an amazing job from start to finish. The receptionist, the guy who I WISh I could remember his name. Everyone was so nice and quick and left voicemails to update me on the process.
If I have to fix my car again. I'll go here.
Recomendado
JL
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JOSEPH L.
Norfolk, VA
FORD F-150
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/30/2017
cliente verificadoCliente Verificado
Categoría: Service
It was Easy
Truck was scraped down the side in a parking lot. Bay bodywork coordinated the repair and setup a reservation for my insurance covered rental for me. It was ready in half the time expected. It was a great experience from beginning to end!
Recomendado
WS
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WILLIAM S.
Norfolk, VA
NISSAN MAXIMA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/30/2017
cliente verificadoCliente Verificado
Categoría: Service
Overall Service
Body work and customer service was great!
Recomendado
CT
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CLINTON T.
Norfolk, VA
GMC ACADIA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/19/2017
cliente verificadoCliente Verificado
Categoría: Service
very professional and friendly staff
the staff kept me inform during the process finished my vehicle ahead of schedule
Recomendado
ME
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MECHELLE E.
Norfolk, VA
NISSAN ALTIMA
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
05/18/2017
cliente verificadoCliente Verificado
Categoría: Service
Unprofessional, unknowable staff needs retraining
I see why the business have down sized. I was a costumer since 1995. I will never come back ever again!!!
No Recomendado
CW
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CHARLENE W.
Norfolk, VA
DODGE AVENGER
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/16/2017
cliente verificadoCliente Verificado
Categoría: Service
High quality service in all area!!!!
From start to finish I felt as if I was the only customer. I was inform about everything that was happening to my vehicle and they were true to their word. I will referr everyone to Bay Automotive.
Recomendado
RS
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ROBERT S.
Norfolk, VA
LINCOLN TOWN CAR
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/11/2017
cliente verificadoCliente Verificado
Categoría: Service
Very Good Job!
From my introduction to the staff to the pickup of my repaired vehicle, the genuine interest and commitment to providing the best & most comprehensive service and attention to me as a person & customer and my vehicle was beyond expectation. This interaction was a real pleasure.
Recomendado
DG
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DOLORES G.
Portsmouth, VA
HYUNDAI SANTA FE
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/13/2017
cliente verificadoCliente Verificado
Categoría: Service
4
I got my truck as promised . the work was nicely
Recomendado
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Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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