My entire family was originally going to the previous owners of Bay City Automotive before Kris took
over. At first all of us were a little shocked the previous owners retired and we contemplated on continuing taking our cars to Bay City. After we spoke to Kris over the phone, we decided to give them a try. We are very happy we decided to give him and his team a try because we have gotten nothing but great customer service and mechanical work. Kris now has a new text service and now texts updates of your car. I personally feel that was a great customer service touch and I really appreciate easiness of getting car updates via text instead of phone calls.
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Taul’s garage was very responsive to scheduling a service previously recommended. My wife and I had a
very busy and tight schedule and Dan was able to coordinate it….with both our vehicles!
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It is always a pleasure talking g with Tony and Diana. Great family run shop. Honest and kind. Been t
rusting them with my cars for the past 7-8years.
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When this shop provides a quote and timeframe, they hit their mark. Very satisfied with their service
, and I am a hard person to please when it comes to service
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Doug and his crew always offer top notch service. They have the expertise and manpower to “knock out”
any repair needed. And they always answer the phone. No voice mail or electronic secretary. Five stars!
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This shop fixed the problem with my truck that 3 other shops could not figure out. I strongly recomme
nd these guys for all your car and truck needs to keep your vehicle on the road
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I’ve been in the neighborhood for 30 years and He’s been in the are for a long time too my husband us
ually takes his vehicle to auto start with no problem
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