The service department is knowledgeable, professional, caring and help
ful. They provide a strong value in making sure their customers are happy. Frank Indelicato and his service team are the best I've ever dealt with at a dealership.
I look forward to returning for service and referring friends and family to Langhorne VW.
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I worked with Lance Garrison, he was professional, respectful and caring, the best car sales person I have ever worked with, in fact my wife is considering getting her next car from him even though we live in KC MO
See Above, Lance Garrison was exemplary ,the best in the business, in fact my wife next car will be f
rom Lance even though we live in KC MO and he is in Wichita KS, the whole staff was outstanding.
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My first Genesis purchase and I couldn’t be happier! Besides the fact that the GV80 is amazing, the s
ervice I received during the buying process was excellent. I live in NY and purchased from York PA because they went above and beyond to find the exact vehicle I was looking for. For an out of state transaction, the paperwork was easier than purchasing locally. They handled everything and I literally had a sign and drive experience. Highly recommend this dealership!
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I had my first service today on my 2023 G80 and it was first class. Not only did they service my car
but they also detailed it. There service matches the first class buying experience.
I have had three other automobiles from luxury brands and this was by far my best service experience.
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The dealership has a welcoming environment. My sales people [Ed & Clarence] were delightful, knowledg
eable, enjoyable to work with — and very helpful. The finance manager was also a pleasure to work with. And, special kudos to Kimberly, Customer Service Manager, for her attentiveness and genuine commitment to taking great care of the dealership’s customers.
I love my Genesis G70. Much appreciation to the team for putting me behind the wheel of this beautiful new ride!
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If I could give more than 5 stars, I would. My experience at Genesis of North Charleston was truly ex
ceptional—on a level I didn’t even expect from a car dealership. My wife was the one purchasing the vehicle, and from the very first conversation, Justin Boese, the Sales Manager, made it clear that she was going to be taken care of. And he didn’t just follow through—he and his team went above and beyond every step of the way.
Justin personally made sure everything was handled with care, precision, and class. He wasn’t trying to “sell” us—he was focused on creating a premium, stress-free buying experience. It felt more like working with a concierge service than a dealership.
His lead salesperson, Patrick, was incredible. He was knowledgeable, never pushy, and took his time walking my wife through everything. He made sure she felt heard and understood and gave honest, helpful answers to every question we had. You could tell he actually cared, and that made a big difference.
Cameron, the finance manager, was another standout. The finance office is usually where things get complicated or uncomfortable, but not here. Cameron broke everything down clearly, was transparent with every number, and made the entire process smooth, efficient, and surprisingly enjoyable.
What really stood out to me was how personal and elevated the whole experience felt. They didn’t just sell us a car—they made it feel like we were joining something. They paid attention to the small stuff, treated us with total respect, and delivered something that actually felt like a luxury car experience.
I’ve bought a lot of cars over the years, but this team set a new bar. If you’re anywhere near Charleston and you’re even thinking about buying a Genesis, stop what you’re doing and go see Justin and his crew at Genesis of North Charleston. You won’t regret it.
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I am a repeat customer but I am always impressed with the staff and their courteous approach to the s
ales experience. Any questions I had were quickly answered or were researched until an answer was found. I felt like my concerns were their priority and I felt well accommodated.
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Anthony Phillips was very helpful and accommodating through my purchase process. He made sure to work
to get me the best deal possible and something that worked for me.
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The staff at Ray Brandt Genesis were very friendly and went above and beyond to ensure that I underst
ood everything that the car had to offer and went over all of the features. The Genesis GV70 is sleek and powerful and I love the parking assistance that is a plus.
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