Quick turn around time and great customer service!
A big thanks to Towne MINI for it's excellent customers service! As a single parent and a one car hou
sehold having a courtesy car relieves so much of the anxiety when my car needs repairs. Sending me a detailed list with pictures of needed repairs and answering all my silly questions made my experience that much easier. And the free inspection to identify possible upcoming normal wear repairs helps with prevention of further issues. Definitely worth the 2hr drive ?
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Carolina, one of the managers, and Will were fantastic. They assisted me in locating the specific Gen
esis I was searching for, which was quite challenging. Will Howard, the salesperson, was not only friendly but also displayed professionalism and efficiency. Despite traveling from Pennsylvania, the journey was worthwhile. Although we encountered a hiccup in the purchase process, they exerted considerable effort to resolve the issue. Their dedication truly demonstrated their care for customers.
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No excuse for not servicing my car when Gorges makes it so easy. Flexible appointment schedule, compl
ete explanation of what is necessary and congenial professional staff. I actually look forward to my Volvo appointments. Now there are even healthy snacks and really good coffee!
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George was the best sales professional I have ever worked with. I have made many big ticket purchase
s and no other sales person has come close to the level of service George provided. I look forward to referring other potential Genesis buyers to him.
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I was able to find the vehicle with the exact trim package and features I that was looking for. Tyler
called us back immediately as soon as it was back from a test drive. Terrific service prepping the vehicle which had just got off the truck that morning. Highly recommended.
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