I was previously quoted +$15k for a new tranny for my 13 RX350 F Sport by the dealer in which my warr
anty company would not proceed with the claim. I took the car to LexTech with Mya being my Service Advisor. I have to say that Mya was very food in keeping me updated with interactions between my warranty and after about a month of fount back and forth with the warranty company, Mya accused me that the warranty approved of the $10k repair with a new tranny. I can't thank Mya and the staff enough at LexTech for all they did.
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Victor was very courteous from the outset, and clearly competent with my 328i. His advice was clear,
his work was perfect. The whole experience was very professional. I will never take my car anywhere else. And on top of that, he saved me money.
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This visit was for an Oil Leak the Dodge Ram V10 had developed, some suspected overheating (wrong on
my part) and to inspect the Big Rear Drum Brakes for poor stopping power.
Fred's Team found the source of the leak at the Oil Pressure Sensor and installed a new sensor. It was spitting out so much oil I couldn't see where the leak was coming from, but they found it.
The Brake Inspection found the Brake Pads had cracked from the heat, with a defective Brake Shoe Wheel Cylinder. New 13" Brake Drums and Brake Shoes installed all around, and now the 10,000 lb. RAM Truck stops on a dime.
I sincerely appreciate the careful and experienced work that the mechanics at Fred's have. Time is so precious these days that I need their skills acquired over the years to keep me on the road. And every time I come to Fred's Wrenchouse, I know it will be fixed right and I won't have to worry about it except for periodic maintenance over time.
I don't write reviews for almost anything because I have no time for it, but for Fred's I want everyone to know and benefit from their services. I have had nothing but great care from this business.
Scott and his crew take great care of our vehicles, and by extension, take great care of us. Everyon
e there always takes time to explain any problems found and what was done to fix them. We've been customers for years.
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I was very impressed with the customer service. The price was very competitive, thye were very thoro
ugh in the work performed, and they provided an explanation of the work completed and warranty. I will be taking all my vehicles to Stability Alignment and brakes for service in the future.
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