Jessica at Genesis of Downtown Birmingham was by far the best salesperson out of three dealerships th
at we spoke to. We talked with someone for a week out of North Carolina, Hoover, and Oklahoma. None of them provided customer service the way Jessica did.
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What a fantastic experience! I worked with Julio Octaviano and was incredibly impressed with his atte
ntion to detail and strong work ethic. He was honest and upfront with information, and his demeanor was calm, helpful, and friendly. A salesman unlike any I have ever met!
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Customer service is very professional. Staff dress very professional as well speak very kindly and wi
th respect. Place that very clean and very hospitable to customer.
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Stopped in a few times and test drive two vehicles twice. Team was quick to respond even in light of
unplanned arrival. Questions answered quickly and no delay on test drives. Final purchase process was timely and surprisingly negotiable considering the lack of inventory. Highly satisfied with the purchase of our Genesis GV70.
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