Patterson’s in Wichita FallsTX is the best dealership I have ever worked with in purchasing a car and
service after the sale.
Everyone there is courteous and professional! They did exactly what they said they would and did my service quickly and efficiently! Highly recommend Patterson’s!
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This was the best experience I have ever had a a dealership. I worked with Jay, he had called me and
we talk about what I wanted with a vehicle and when I arrived he had a car ready for me to test drive. When I asked if we could get the monthly payment lower he did what it took to get within an affordable range. I will most definitely will be returning ing the future. I highly recommended ask to work with Tim M if you are looking to purchase a vehicle.
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Michael Watson provided a wonderful sales experience. He took our call right away, was ready for us w
hen we arrived, had the car in stock as promised and arranged a test ride, estimate on a trade in, negotiated a fair price, answered all our questions about buying an EV (new EV owners) so we felt confident and prepared. He set up the internal systems, and he provided a quick and wonderful buying experience.
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Once again I received friendly, fast service. Thie quality of the service department was definitely a
contributing factor when determining where I would purchase my latest vehicle.
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My name is Jeff Eaton , Had real good experience at Hyundai of New Hudson , so My Rod Bearings went b
ad on my 11,year old car , motor seized up on me . Jeannine Price took very good care of me , maid sure everything was taken care of , new motor was put in my car , Hyundai stood behind there product , was never so happy , everyone there is always really nice , always had good experience with them , good job they will always have me as a customer.
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I have a hard time entering any car dealership and this one was no exception. But as I walked in I me
t Morgan Kipper and he was very chill and made me feel more at ease. I would highly recommend him for any service that you need. He was not pushy and really listened to me. Thank you, Morgan
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I recently purchased a brand-new vehicle from Humble Hyundai, and I was invited to share my experienc
e. I’m genuinely pleased to do so.
My goal was to trade in my 2008 Hyundai Veracruz—also purchased new from Humble Hyundai sixteen years ago. That vehicle has been the most dependable car I’ve ever owned, and I returned to Humble Hyundai because of the exceptional care their service department has consistently provided over the years.
From beginning to end, this was without a doubt the best car-buying experience I have had in my 50 years of driving.
After submitting my information online, Kayla, my sales representative contacted me almost immediately. She remained in steady communication with me for several weeks, helping schedule an appointment and preparing everything in advance of my visit. Her professionalism was evident from the start.
When I arrived, Kayla asked which model and trim level I was considering, followed by a discussion about color and features. Within minutes Kayla handed me a set of keys and invited me to take a test drive. The vehicle was a pleasure to drive—comfortable, responsive, and equipped with excellent safety features that impressed me right away.
When I returned, we sat down to go over a few questions about financing and the safety systems. Kayla was knowledgeable, confident, and well-prepared, answering every question clearly.
I then asked for an out-the-door price. She immediately entered the information into the computer, and within five minutes she returned with a printed offer. No disappearing for long periods, no mysterious “manager approvals,” no pressure tactics. Just straightforward, transparent professionalism. I reviewed the offer, and within thirty seconds I knew I was ready to move forward.
What stood out most was how seamless and stress-free the entire process was. There was no back-and-forth, no sales games, no managers hovering or stepping in. Kayla handled the entire transaction herself, and she did so with courtesy, confidence, and genuine respect for my time.
Even after the sale, Kayla continued to stay in touch—answering my follow-up questions by text and email almost immediately. That level of customer care is rare these days, and it made the entire experience truly refreshing.
Thank you, Humble Hyundai and Kayla for another exceptional experience. I look forward to many years with my new vehicle—and I’m grateful for a dealership that continues to earn my trust.
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