1311 E Saint Gertrude Place
Bldg C
Santa Ana, CA 92705
4.9
(124 Reseñas)
BJ
Honest& thorough
I appreciate the frankness and detailed explanation of what’s been wrong with my car. Fox strives to
suggest the most economical yet effective options for repair, which is a relief.
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My car's AC was acting up and Greg worked incredibly hard to track down the issue and fix it. He took
the car in at a moments notice and worked well past closing time to get it fixed. Now, obviously don't abuse his willingness to do that, but he'll do whatever it takes to get the job done. I do most of my own work on my car and he's the only shop I trust with whatever job I don't have the equipment for.
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The service men, manager, mechanic and owner are all very attentive and listen to the concern about
your car; they provide you with information and explain things to you about your car. They are very reasonably priced. They do the job quickly and they are very respectful. I really like this group. I’ve taken my car several times to the shop and have never had any problems with the repairs they do. I recommend them highly.
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Vincent really provided 5 star service the other day. I had a part dragging under my car and felt ver
y nervous even driving the couple miles to the shop. Santiago was also very polite and helped stabilize the situation until I can come back on Monday. I very much appreciate the team.
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Not much to say except that it is refreshing to find a shop that is honest and works hard. I would r
ecommend this place to anyone (and I have!).
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This was my second visit for a tire alignment using the Groupon special. I had an appointment but arr
ived 20 minutes late due to traffic. Thankfully, Larry still took me in without any hassle and completed the alignment on my Honda Odyssey, which had new tires. The whole process was smooth and straightforward. Highly recommend this place!
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Thanks much for all the help South Coast Acura team's friendly, professional team gave me. It is clea
r that this dealership is run this positive way from the very top and all the way down.
I give my $1200 repair experience my highest positive ratings as your team has demonstrated that you really care about your customers. You have fixed several VERY difficult issues I was having with my Acura RDX SUV that only expert technicians could have fixed correctly (replaced fuel pump, coil, complete fuel system service and fixed my fuel float measuring issue). Your 12 month/12,000 mile warranty is much more than non-dealer outlets would have given me. Of course Consumer Reports rates Acura vehicles amongst the highest rated dependable vehicles you can buy.
I love your $200 complete fuel system service that cleans many areas that have buildup of harmful deposits. I can notice the nice improvement in my car's performance which also will gave me more noticeable gain in fuel mileage. This is the safest and most effective way to clean all of these bad deposit buildups out of your vehicle's system (as compared to fuel additives to your gas).
I will definitely return!
I highly recommend your team to everyone.
Bob Baglien
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I only trust Dr J with our cars. They are an honest, family run shop. They don't try and overcharge o
r force unnecessary service on you. They are also always honest and realistic about what your options are. Simply put, they are great people who do great work!
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